Team Member
- Adjusted food preparation methods in accordance with customer requests.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.