Savanna Tompkins
Oklahoma City,OK
Summary
Innovative After-School Program Leader with experience in designing and implementing engaging programs tailored to students' needs. Strengths include fostering positive learning environments, managing group dynamics effectively, and promoting character development through a variety of activities. Have demonstrated high levels of creativity and problem-solving skills while positively impacting student growth and community engagement in previous roles.
Devoted professional with several years of experience. Plans, promotes and coordinates activities, instilling life skills and encouraging excellence. Passionate in fostering personal growth and technical proficiency.
Overview
9
9
years of professional experience
Work History
Youth and Family Lead
YMCA Of Greater Oklahoma City
Oklahoma City, OK
04.2021 - Current
- Organized recreational activities such as games or arts and crafts sessions.
- Identified areas of improvement within the program based on feedback from stakeholders including parents and guardians, teachers, administrators.
- Led group discussions and activities related to character building topics such as respect, responsibility, caring, and honesty.
- Collaborated with other staff members to create a safe environment for the students' physical and emotional well-being.
- Maintained accurate records of student attendance, behavioral papers, and incident reports.
- Ensured safety of all participants at all times while participating in after-school program and summer camp events.
- Organized special events such as holiday parties or end-of-year celebrations.
- Encouraged positive behavior among students through positive reinforcement techniques.
- Assisted students with homework assignments, providing guidance and support as needed.
- Developed lesson plans and educational activities to engage students.
- Organized and supervised daily activities for students in the after-school program.
- Provided guidance on social development skills such as problem solving, conflict resolution, and communication.
- Cultivated relationships with parents and guardians by providing regular feedback on their children's progress in the program.
- Advocated for the needs and interests of students participating in the after-school program.
- Communicated suspicious or dangerous behavior to leadership staff and parents.
- Trained new staff on program policies and procedures.
- Facilitated group discussions and workshops to improve students' communication and teamwork skills.
- Developed strategies to increase student participation and attendance in the program.
- Managed daily program logistics, including activity scheduling, materials preparation, and space organization.
- Facilitated staff meetings to convey policies not being met, weekly updates and hear employee input.
- Enhanced connections with students, parents, and staff by successfully navigating through a range of challenging circumstances.
- Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.
Business Office Assistant
Southern Nazarene University Office of Admissions
Bethany, OK
05.2017 - 05.2020
- Prepared bank deposits for daily cash receipts.
- Performed data entry tasks such as updating customer information in the system.
- Reviewed vendor invoices for accuracy before processing payments.
- Answered incoming calls and responded to customer inquiries in a timely manner.
- Provided administrative support to the finance department staff as needed.
- Developed processes to improve efficiency within the business office operations.
- Performed general office duties such as filing, photocopying, faxing and scanning documents.
- Resolved customer complaints in a professional manner.
- Assisted with the preparation of financial statements and reports, including balance sheets and income statements.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Greeted visitors with friendly and professional demeanor and provided direction to appropriate party.
Childcare Provider
Bethany First Church Of the Nazarene
Bethany, OK
08.2015 - 08.2018
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Implemented discipline strategies when needed while ensuring the safety of all students.
- Assisted with feeding infants and toddlers during meal times.
- Provided direct supervision of childcare workers during shifts ensuring quality care is provided at all times.
- Provided assistance to individuals with physical and and or developmental disabilities in their daily activities.
Concessions Worker
PCO Ballfield
Bethany, OK
06.2020 - 03.2024
- Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
- Operated cash registers to process payments from customers.
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Assisted in training new employees on proper concession stand operations.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
Event Crew Member
Cole Center
Oklahoma City, Oklahoma
06.2020 - 08.2021
- Ensured proper functioning of all audio-visual equipment during events.
- Assisted with the setup and breakdown of event equipment.
- Performed general maintenance tasks such as sweeping and mopping prior to and after an event.
- Monitored crowd behavior and reported any issues to supervisors immediately.
- Answered questions from guests about upcoming events or services provided.
- Communicated effectively with team members to ensure smooth operations during events.
- Provided friendly customer service to guests attending events.
- Provided support to other crew members as necessary throughout the duration of an event.
- Coordinated with vendors regarding deliveries, setup and takedown of supplies.
Coffee Shop Manager
Java Cafe
Bethany, OK
04.2015 - 05.2018
- Addressed customer complaints promptly and professionally, resolving issues effectively.
- Supervised cashiers and baristas to ensure accuracy of orders and customer satisfaction.
- Conducted regular inventory checks to ensure adequate stock levels were maintained.
- Recruited new employees as needed for seasonal demands or permanent positions.
- Provided leadership by setting a positive example for staff members in terms of attitude, attendance, punctuality, appearance, work ethic and job knowledge.
- Monitored financial performance of the store on a daily basis, identifying areas needing improvement or cost savings opportunities.
- Ensured compliance with health and safety regulations in the workplace.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Custodian
Emerald Springs
Bethany, OK
01.2018 - 03.2018
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Education
High School Diploma -
Bethany High School
Bethany, OK05-2020
Skills
- Group leadership
- Lesson Plan Development
- Housekeeping
- Activity Planning
- Child Supervision
- Group management
- Child Safety Procedures
- Age-Appropriate Activities
- Behavior management techniques
- CPR training
- Positive Reinforcement
- Sanitation understanding
- Behavior Modeling
- Training and mentoring
- Key decision making
- Project-based learning
Timeline
Youth and Family Lead
YMCA Of Greater Oklahoma City
04.2021 - Current
Concessions Worker
PCO Ballfield
06.2020 - 03.2024
Event Crew Member
Cole Center
06.2020 - 08.2021
Custodian
Emerald Springs
01.2018 - 03.2018
Business Office Assistant
Southern Nazarene University Office of Admissions
05.2017 - 05.2020
Childcare Provider
Bethany First Church Of the Nazarene
08.2015 - 08.2018
Coffee Shop Manager
Java Cafe
04.2015 - 05.2018
High School Diploma -
Bethany High School
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