Savanna Trujillo
9580 RidgeGate Parkway,CO
Summary
History of being an effective team member along with strong leadership and relationship-building skills. I have a proven track record of reliability and responsibility. Ready to offer years of experience to a challenging position with room for advancement. Excellent at juggling multiple tasks and working under pressure. I am confident that these attributes combined with my knowledge and experience will be an asset.
Overview
15
15
years of professional experience
Work History
Purchasing Manager/Receiving Manager
Sontec Instruments
01.2023 - Current
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Performed monthly reconciliation of open purchasing orders.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Optimized inventory levels by implementing demand forecasting techniques and just-in-time purchasing strategies.
- Trained junior staff members on best practices in purchasing management, contributing to their professional development and growth within the organization.
- Developed risk management strategies to mitigate potential disruptions in the supply chain.
- Ensured compliance with corporate policies and applicable regulations governing procurement activities, mitigating company risks.
- Streamlined procurement processes for increased efficiency and reduced lead times.
- Led cross-functional teams to assess and select new suppliers, ensuring alignment with organizational quality standards.
- Coordinated with finance and budgeting departments to align procurement strategies with fiscal objectives.
- Reduced material costs by negotiating favorable terms with suppliers.
- Developed and executed training programs for procurement team, enhancing skills and knowledge in strategic sourcing.
- Negotiated long-term contracts with critical suppliers to ensure supply chain stability.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Analyzed market and delivery systems to assess present and future materials availability.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
- Determined most cost-effective procedures and routes for shipments.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Performed and documented quality control checks to maintain compliance with company initiatives.
- Wrote or updated standard operating procedures, work instructions or policies.
- Coordinated recall or market withdrawal activities as necessary.
- Maintained accurate records of all inspections conducted, ensuring compliance with industry regulations and company policies.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Oversaw contract administration activities, including drafting agreements, negotiating terms, managing renewals, and addressing disputes or discrepancies as needed.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Collaborated with cross-functional teams to address quality concerns, resulting in improved product performance and reliability.
- Delivered high-quality products consistently by enforcing strict compliance with industry regulations and company policies.
- Met tight deadlines to satisfy client demands and project timelines.
- Developed comprehensive understanding of industry-specific drafting standards, applying them consistently across all drawings.
- Contributed to successful project outcomes by providing valuable input during design review meetings.
- Optimized workflow by maintaining an organized digital library of CAD files for easy access and reference.
- Reduced errors in final project deliverables by meticulously reviewing drawing packages for compliance with client requirements.
- Managed multiple assignments simultaneously, demonstrating strong time management skills and adaptability under pressure.
- Assisted in updating existing blueprints based on revised specifications, ensuring consistency between documentation and actual designs.
- Interpreted drawing markups and implemented drawing revisions provided by engineers.
- Evaluated project sketches and drawings for technical and measurement errors.
- Explained drawings to production or construction teams and adjusted as necessary.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Maintained defect databases for known issue.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Managed vendor relationships effectively by processing payments on time, resolving disputes promptly, and negotiating favorable payment terms when necessary.
- Matched purchase orders with invoices and recorded necessary information.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
- Streamlined receiving process for incoming shipments, verifying accuracy of deliveries against purchase orders before storage or redistribution.
- Supported warehouse management in implementing lean principles, leading to a more organized work environment with reduced clutter.
- Maintained accurate inventory levels with regular audits, ensuring smooth operations and minimal stock discrepancies.
- Performed daily cycle counts to identify discrepancies early on, making necessary adjustments promptly for maintained inventory accuracy.
- Coordinated with other departments, such as production and shipping, to ensure seamless flow of materials throughout the supply chain.
- Maintained open communication with supervisors, reporting any issues or areas requiring improvement promptly.
- Effectively managed high-volume shipments during peak seasons while maintaining strict adherence to deadlines and quality standards.
- Implemented an improved labeling system that facilitated quicker location of stored items within the warehouse space.
- Packed items into appropriate containers for shipment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Attached identifying tags to containers to mark with identifying shipping information.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Assisted clients with design recommendations to enhance the final outcome of their engraved products.
- Measured and computed dimensions of lettering, designs or patterns to be engraved.
Customer Service Representative
Sontec Instruments
07.2021 - 01.2023
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Delivered prompt service to prioritize customer needs.
- Educated customers about billing, payment processing and support policies and procedures.
- Promptly responded to inquiries and requests from prospective customers.
- Managed timely and effective replacement of damaged or missing products.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Identified and resolved discrepancies and errors in customer accounts.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Entered client details and notes into system for interdepartmental access and review.
- Boosted customer satisfaction with timely and accurate processing of various payment methods.
- Investigated customer credit references and approved credit lines.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Updated accounts to reflect new balance.
Transportation Security Officer
Department Of Homeland Security
01.2019 - 02.2020
- Worked with CBP to perform identity verification process for Spanish speaking passengers without valid IDs
- Screened upward of 65,000+ passengers every shift
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions
- Used explosive detection machines and chemical swab systems to identify potential hazards
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons
- Adhered to strict screening techniques and procedures while conducting human screenings
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas
- Authenticated boarding passes, identification and passports to prevent fraudulent travel
- Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items
- Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations
- Performed operational maintenance and calibration of ETD and EAIT equipment
- Interacted with public to give directions, explain rules and regulations and respond to inquiries
- Attended daily briefings with supervisors to discuss issues with security screening processes
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Bookstore Manager
Luna Community College
10.2017 - 05.2018
- Checked prices for customers and processed items sold by scanning barcodes
- Restocked, arranged and organized merchandise
- Used POS system to enter orders, process payments, and issue receipts
- Applied performance data to evaluate and improve operations
- Discovered areas of improvement by generating weekly operational and sales reports
- Appraised inventory levels every week and ordered new merchandise to keep quantities well-stocked
- Ordered supplies for bookstore/mailroom as well as for other departments
- Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices
- Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments
- Sorted and placed mail into mailboxes with high levels of accuracy
- Placed service calls for on site copy machines.
Registrar Clerk
Luna Community College
09.2016 - 05.2017
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Handled client correspondence and tracked records to foster office efficiency
- Provided clerical support to 3 company employees by copying, faxing and filing documents
- Arranged meetings for Registrar and coordinated resources for use by all attendees
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Assisted students in course enrollment process
- Assisted VA students in course enrollment process and benefits enrollment
- Assisted with transcript requests
- Managed electronic records database.
Clerical Assistant
New Mexico Highlands University
08.2013 - 05.2015
- Entered student applications using Ellucian Banner, following procedures to keep information private
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Prepared packages for shipment, pickup and courier services for prompt delivery
- Provided clerical support to 3 employees by copying, faxing and filing documents
- Created student ID's and files.
Catering Assistant
Margaret Vigil
01.2010 - 12.2013
- Cleaned and organized kitchen stations
- Promoted customer loyalty by efficiently handling food and service complaints
- Prepared dishes for catering events or during high-volume shifts
- Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality
- Operated standard kitchen equipment with focus on safety and sanitation
- Cleared dishes and glassware quickly following each course
- Arranged linens and table settings according to seating plan and event theme
- Sanitized all dishes and utensils
- Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
Education
Credits Received - Political Science
University of New Mexico
Albuquerque, New MexicoCredits Received - Political Science
New Mexico Highlands University
Las Vegas, New MexicoCredits Received - Political Science
Luna Community College
Las Vegas, New MexicoSkills
- Extremely organized
- Punctual
- Strong Verbal Communication
- Self-motivated
- Detail oriented
- Types 50 WPM
- Articulate and well spoken
- Approachable and friendly
- Open to constructive criticism
References
- Aaron Gallegos, CYFD-Juvenile Probation Officer, Former Coach/Mixed Martial Arts, (505) 429-2298
- Corey Cassie, Department of Homeland Security/Lead-TSA, Former Lead, (720) 999-7521
- Jason Gage, LVPD Sergeant, (720) 327-3278
- Viviana Suarez, Former Roommate, (760) 600-0219
- Lauren Ryan, DHS/TSA Officer, Former Co-worker, (920) 737-7337
Timeline
Purchasing Manager/Receiving Manager
Sontec Instruments
01.2023 - Current
Customer Service Representative
Sontec Instruments
07.2021 - 01.2023
Transportation Security Officer
Department Of Homeland Security
01.2019 - 02.2020
Bookstore Manager
Luna Community College
10.2017 - 05.2018
Registrar Clerk
Luna Community College
09.2016 - 05.2017
Clerical Assistant
New Mexico Highlands University
08.2013 - 05.2015
Catering Assistant
Margaret Vigil
01.2010 - 12.2013
Credits Received - Political Science
University of New Mexico
Credits Received - Political Science
New Mexico Highlands University
Credits Received - Political Science
Luna Community College
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