Summary
Overview
Work History
Education
Skills
Volunteer/Special Projects
Timeline
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Savanna Wickstrom

Chandler,AZ

Summary

Dynamic and engaging professional with a track record of enhancing customer experiences at Cracker Barrel Old Country Store. Excelled in leadership roles, notably as a Child Care Group Leader, demonstrating exceptional problem-solving skills and proactive communication. Certified in CPR/First Aid and proficient in American Sign Language, I bring a unique blend of hard and soft skills to any team.

Overview

4
4
years of professional experience

Work History

Retail Sales

Cracker Barrel Old Country Store
09.2024 - Current
  • Helped customers complete purchases, locate items, and join the reward program.
  • Have a welcoming positive attitude towards the customers when they come in and leave
  • Helping stock various items throughout the store making sure it is up to date and in the correct spots.
  • Processed payments for retail sales and the meals they have order.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Assisted customers with returns, refunds and resolving transaction issues.

Child Care Group Leader

Chandler Unified School District Kids Express
06.2023 - 08.2024
  • Group Leader for camp and after-school program
  • Responsible for over 20 kids at a time with age 5 to 12
  • Must be observant at all times, quick thinking, and problem solving
  • Had to handle any situation that occur alone and fast
  • Responsibilities also required to make sure the kids enjoy being at Kids Express by being friendly, happy, and energenic with the kids but following directions at the same time
  • Assist at the parent pick-up table
  • Communicate with parents regarding the child's behavior or any injuries that may have occurred
  • Writing up Incident/Injury reports, along with 'Just a Note' for parents to read about their kids

Swim Instructor

Goldfish Swim School
10.2022 - 05.2023
  • Taught ages 3-12 how to swim from basic kicks to butterfly kicks
  • Must make sure the kids are having fun but being safe at the same time
  • Instructed parents of children ages 5 months to 2 years olds how to teach their child to swim
  • After each class, the parents were told how their kids did
  • They explained what their child needed to improve and what they did well on

Assistant Coach

Cactus Stars Tennis
10.2020 - 10.2021
  • Helped coach tennis to younger kids and give feedback to the parents
  • During tournaments, helped younger kids understand the scoring while they were playing
  • Would keep track of each player's wins and losses to conclude who the winner is of certain age groups

Education

Undergraduate -

Northern Arizona University
Flagstaff, AZ
10.2024

Diploma -

Basha High School
Chandler, AZ
05.2023

Skills

  • CPR and First Aid Certified
  • Biliteracy in American Sign Language
  • Food Handlers Card
  • Hard worker
  • Proactive
  • Leadership Experience
  • Problem Solver
  • Intelligent

Volunteer/Special Projects

  • Help co-coach the girl's freshman tennis team. Different techniques and strategies were taught.
  • Created a self-defense class for senior girls to better understand how they can protect themselves from others. This required finding someone to teach the class, finding a reasonable cost, and creating a way to advertise.

Timeline

Retail Sales

Cracker Barrel Old Country Store
09.2024 - Current

Child Care Group Leader

Chandler Unified School District Kids Express
06.2023 - 08.2024

Swim Instructor

Goldfish Swim School
10.2022 - 05.2023

Assistant Coach

Cactus Stars Tennis
10.2020 - 10.2021

Diploma -

Basha High School

Undergraduate -

Northern Arizona University

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Savanna Wickstrom