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Certification
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Hi, I’m

Savanna Yee

Great Falls,VA
Savanna Yee

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Work-life balanceCareer advancementWork from home optionCompany CulturePaid time offHealthcare benefitsPersonal development programs

Summary

Detail-oriented Business-Marketing professional skilled in content strategy and production, with a solid background in healthcare operations and client coordination. Excels in translating business goals into effective marketing campaigns and initiatives. Experienced in fostering relationships and promoting products through innovative strategies while tracking market trends to leverage opportunities.

Overview

8
years of professional experience
3
Certifications

Work History

Patina Living Co.
Great Falls

Marketing & Business Development Manager
01.2026 - Current

Job overview

  • Developed a consistent pipeline of content concepts aligned with business objectives.
  • Collaborated with owner to develop targeted social media strategies and optimize distribution schedules.
  • Monitored social media trends and competitor activity to enhance content relevance and audience engagement.
  • Coordinated production of short-form video content, achieving on-time delivery for marketing campaigns.
  • Edited and optimized reels to enhance performance while maintaining brand consistency.

Comfort Keepers
Rockville

Internal Care Coordinator
05.2024 - 12.2025

Job overview

  • Coordinated care plans as the primary liaison between caregivers and clients/families.
  • Managed daily relationships with existing clients, fostering satisfaction and continuity of care.
  • Led new-client onboarding from intake to completion, consistently meeting timelines.
  • Managed inbound prospective-client inquiries, sold services, and scheduled in-home assessments/visits.
  • Maintained accurate client records and documentation for compliance purposes.
  • Ensured compliance by maintaining accurate client and caregiver documentation in internal systems.
  • Supervised caregivers with daily client-care needs, troubleshooting issues, and providing guidance.
  • Assisted general manager with HR responsibilities, including interviewing and onboarding processes.
  • Acted as manager on duty during leadership absence, ensuring operational continuity.

GoHealth Urgent Care
Reston

Training Specialist
02.2023 - 05.2024

Job overview

  • Designed and delivered onboarding and training programs for new clinical team members, including coordination of clinical training shifts.
  • Facilitated onboarding sessions for new employees in a fast-paced environment.
  • Provided real-time, on-the-spot coaching and supplemental training for clinical support staff to address performance gaps and reinforce best practices.
  • Facilitated market-wide training for new operational implementations and workflow rollouts, driving adoption and consistency across teams.
  • Led and mentored a team of 8–12 learning coaches who supported onboarding and continuous training initiatives.
  • Partnered closely with Operations and Management to align training with business needs and ensure staff competency on role-specific tasks.
  • Administered training evaluations, including knowledge assessments and performance reviews, while maintaining accurate records in documentation database.
  • Instructed Basic Life Support (BLS) courses and ensured compliance with required certification standards.
  • Processed onboarding documentation, including I-9 submissions, and tracked BLS/CPR credentials and renewals.

GoHealth Urgent Care
Reston

Certified Medical Assistant / Training Coach
11.2022 - 02.2023

Job overview

  • Facilitated patient care and clinic operations by taking vitals, preparing rooms, handling phones, scheduling appointments, managing check-in/out processes, and charting in EMR; trained new hires to ensure smooth clinic operations.
  • Assisted healthcare providers with patient examinations and procedures.
  • Managed patient records using electronic health record systems.
  • Educated patients on treatment plans and medication instructions.

Foot and Ankle Specialists of the Mid-Atlantic
Reston

Certified Medical Assistant / Front Desk
08.2021 - 10.2022

Job overview

  • Facilitated patient care and front-desk operations by managing vitals, scheduling, phone inquiries, check-in/out processes, and EMR charting.
  • Assisted physicians in patient examinations and procedures for foot and ankle care.
  • Managed patient records using electronic health record systems to ensure accuracy.
  • Prepared examination rooms and sterilized instruments for medical procedures.

SeaWorld Parks & Resorts
San Antonio, Texas

Sales Clerk
05.2018 - 05.2019

Job overview

  • Scanned merchandise and bagged using appropriate strategies for different items.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Kept front check out area clean and organized for efficient service.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Assisted guests with questions and directed guests around the park
  • Managed efficient cash register operations.

Education

George Mason University
Fairfax, VA

B.S. from Business Operations And Marketing Strategy
07-2026

University Overview

Skills

  • Social media management
  • Content strategy
  • Trend monitoring
  • Project coordination
  • Client relations
  • Team leadership
  • Employee training
  • New hire onboarding
  • Microsoft 365
  • Adobe Creative Suite
  • Canva design
  • Collaboration tools
  • Key performance indicators
  • Operations management
  • Reporting documentation
  • Conflict resolution

Certification

Certified Clinical Medical Assistant (CCMA)

Basic Life Support (BLS)

Limited Radiologic Technologist- Podiatry (Expired)

Availability
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Quote

Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux

Interests

Photography

Hockey

Healthcare

Musical Theatre

Board Games

Crosswords

Reading

Puzzles

Accomplishments

Accomplishments
  • Supervised team of over 12 training coahces.
  • Supervised over 60 caregivers.
  • Trained over 150 Urgent care employees.
Savanna Yee