Microsoft Teams
Savannagh K. Ahlley
Registered Nurse
Houston,TX
Summary
Talented Hospice Registered Nurse Leader with a proven track record of effectively managing high caseloads, people, and processes, while maintaining the highest quality of care. Skilled in operating in high-pressure environments, excelling at recommending the best resources and courses of action to meet patient needs and ensure optimal quality of living. Demonstrating strong cultural competence, effortlessly establishing rapport with patients, families, and hospice/palliative multidisciplinary teams.
Overview
15
15
years of professional experience
5
5
Certificate
3
3
years of post-secondary education
Work History
Director Of Nursing Administrator
Doctors Choice Home Health
06.2024 - Current
- Conducted regular assessments of clinical competencies among nursing staff, identifying areas for targeted training and interventions to enhance skill levels.
- Collaborated with interdisciplinary teams to improve patient outcomes and streamline healthcare delivery processes.
- Promoted a culture of continuous improvement within the nursing department by actively seeking input from staff members and addressing areas of concern.
- Developed and monitored key performance indicators related to patient care quality, staff satisfaction, and operational efficiency as part of ongoing performance management efforts.
- Streamlined nurse scheduling processes to maximize staffing efficiency while ensuring adequate coverage during peak times.
- Implemented ongoing professional development programs to enhance staff competency levels and maintain licensure requirements.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Advocated for patients'' rights by promoting ethical decision-making processes within interdisciplinary teams and fostering an environment that supports patient-centered care delivery models.
- Worked closely to administration to develop and implement best practices to improve patient outcomes.
Clinical Supervisor
Doctors Choice Home Health
08.2023 - 12.2023
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth.
- Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
On-Call RN
Elara Caring Hospice
06.2022 - 07.2023
- Facilitated care coordination by maintaining thorough documentation and timely communication with all members of the healthcare team.
- Decreased emergency department visits by efficiently prioritizing tasks according to urgency while maintaining high-quality patient care standards.
- Saved time for physicians by providing concise yet comprehensive reports regarding changes in patient conditions or concerns.
- Enhanced clinical skills through ongoing professional development opportunities such as seminars, workshops, and certifications relevant to the nursing field.
- Improved patient outcomes by providing timely and accurate assessments, interventions, and evaluations.
- Preserved patient dignity and autonomy by respecting cultural, spiritual, and personal beliefs during the delivery of nursing care.
- Prevented complications from arising in at-risk patients through diligent monitoring and early detection of potential issues.
- Reduced hospital readmissions by collaborating with interdisciplinary teams to develop comprehensive discharge plans.
RN Case Manager
Elysian Hospice
04.2021 - 05.2022
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
- Leveraged technology to improve patient record accuracy and accessibility, ensuring seamless communication across care teams.
Director of Nursing Services
Bright Star Care, Home Health Care
02.2020 - 06.2021
- Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
- Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
- Championed the use of technology in daily operations, leading to improved documentation accuracy and streamlined workflows.
- Led quality improvement initiatives resulting in higher patient satisfaction scores and reduced readmission rates.
- Increased compliance with regulatory standards through regular audits and ongoing process improvements.
- Evaluated performance metrics regularly, identifying areas for improvement and implementing targeted interventions accordingly.
- Mentored nursing staff in clinical skills development, fostering professional growth and excellence in practice.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Collaborated with staff, management, and external groups to coordinate patient care.
Supervisor, Registered Nurse Case Manager
Community First Health Plans
07.2019 - 01.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Registered Nurse
Laurel Ridge Treatment Center
10.2018 - 07.2019
- Assisted patients with developing coping strategies for managing stressors related to their mental health conditions.
- Enhanced patient care by providing comprehensive behavioral health assessments and creating tailored treatment plans.
- Collaborated with physicians to ensure accurate diagnosis, treatment, and proper medication administration for mental health clients.
- Led psychoeducational groups focused on topics such as medication management, self-care strategies, stress reduction techniques, and relapse prevention skills development.
- Maintained detailed documentation of patient interactions, interventions, and outcomes in electronic medical records system.
- Evaluated the effectiveness of current nursing interventions and adjusted care plans as needed based on patient response or changes in condition.
- Demonstrated cultural sensitivity while working with diverse populations experiencing a wide range of mental health issues.
- Served as an advocate for patients during treatment planning sessions with psychiatrists, therapists, social workers, and other healthcare professionals.
- Assessed patients for risk of self-harm or harm to others and implemented appropriate safety interventions in collaboration with the care team.
- Developed strong therapeutic relationships with patients by actively listening and responding empathetically to their concerns and needs.
- Provided crisis intervention services as needed, utilizing de-escalation techniques and coordinating with emergency response teams when necessary.
Licensed Vocational Nurse
Army Residence Community
11.2015 - 09.2018
- Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Cared for wounds, provided treatments, and assisted with procedures.
- Promoted patient safety through vigilant monitoring of vital signs and reporting any abnormalities to the appropriate healthcare provider promptly.
- Assisted with admissions, appointments, transfers, and discharges.
- Facilitated effective communication between patients, families, and healthcare providers to ensure continuity of care during transitions between facilities or levels of care.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Responded to patient requests with appropriate clinical and personal assistance.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
Technical Sergeant, Information Manager
United States Air Force
06.2004 - 08.2018
- Cultivated strong partnerships with external vendors or service providers when outsourcing key elements of the organization''s overall information management strategy.
- Enhanced data management efficiency by implementing advanced information systems and streamlining processes.
- Oversaw the design and implementation of a robust information architecture, resulting in improved data accessibility and accuracy.
- Developed comprehensive strategies for information governance, ensuring compliance with industry standards and regulations.
- Spearheaded change management initiatives related to information management system upgrades or migrations, minimizing disruptions to ongoing operations.
- Strengthened organizational resilience by developing comprehensive disaster recovery plans for critical information systems infrastructure components.
- Communicated regularly with senior leadership regarding the status of ongoing information management initiatives, providing updates as necessary on key performance indicators or project milestones.
- Ensured data integrity and security through rigorous quality control measures and adherence to best practices.
- Consistently demonstrated commitment to professional development by attending industry conferences, participating in relevant training programs, and continually expanding personal knowledge of current trends within the field of information management.
- Optimized workflows by automating routine tasks using advanced tools and techniques such as artificial intelligence or machine learning algorithms.
- Collaborated with IT stakeholders to develop innovative solutions that addressed business needs while maintaining proper information management standards.
- Implemented effective data storage solutions, optimizing resource utilization and reducing operational costs.
- Conducted regular audits of information systems to identify areas for improvement and mitigate potential risks.
Intake Specialist
Nix Behavioral Health Services
11.2014 - 07.2015
- Coordinated virtual medical clearances (Tele-Med).
- Monitored client census using Daily Movement Reports.
- Initiated insurance pre-authorizations for Behavioral Health inpatient admissions.
- Recorded client information on special flow sheets - accurately indicating suicidal precautions.
- Confirmed patient eligibility with insurance agencies to verify criteria for substance abuse treatment.
- Conducted intake interviews to obtain medical information for Behavioral Health inpatient admissions.
- Counseled individuals and families of eligibility, application details, and legal rights during intake assessment.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
Skills
- Hospice Conditions of Participation Knowledge
- Basic Life Support for Health Care Providers
- Adobe Forms & Publications Development
- EMR / EHR - HCHB, Well Sky, Matrix Care
- CAHPS Survey/Star Rating Experience
- Medicare Hospice Benefit - Chapter 9
- Leadership development, Workshops
- Microsoft Word, Teams, Excel, Access
- InterQual & 3M Encoder Experience
- Local Coverage Determination
- Staff Education and Training
- Hospice Clinical chart audits
- Resource Utilization Groups
- RN Hospice Clinical Training
- Hospice Quality Assurance
- Hospice Staff Scheduling
- Problem-solving skills
- Process Improvement
- Nursing Management
- Quality Improvement
- Clinical Leadership
- Team management
- HIS Review/Audit
- Payroll (Paycom)
Certification
- TX HCSSA 8hr. Administrator Certification 1st ACE Agency Consultants LLC - Dallas, TX (2024)
- TX HCSSA 16hr. Administrator Certification 1st ACE Agency Consultants LLC - Dallas, TX (2024)
- Pain Management & Assessment of Pain Course, National Hospice & Palliative Care Organization - Alexandria, VA (2019)
- Contemporary RN Case Manager Certificate,
National Registered Nurse Case Manager Training Center - Blue Mounds, WI (2019)
- Transitions Of Care (ToC) Certificate
American Board Of Quality Assurance & Utilization Review - New Port Richey, FL (2018)
- Associate of Applied Science: Registered Nurse Galen College of Nursing - San Antonio, TX (2018)
- Vocational Diploma: Vocational Nurse
Galen College of Nursing - San Antonio, TX (2010)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is nothing to find, only to realize. There is nothing to become, only to be. There is nothing to fear, only to love.
Marianne Williamson
Affiliations
- Texas Nurses Association (TNA) Member
- Hospice and Palliative Nurses Association (HPNA) Member
- National Hospice & Palliative Care Organization (NHPCO) Member
- American Psychiatric Nurses Association (APNA) Member
Education
Associate of Science - Nursing
Galen College of Nursing
San Antonio, TX 09.2016 - 06.2018
Vocational Nursing License - Nursing
Galen College of Nursing
San Antonio, TX 11.2008 - 07.2010
Accomplishments
AF Training Ribbon
Combat Action Badge
John L. Levitow Award
National Defense Service
Army Achievement Medal
AF Outstanding Unit Award
Air Force Good Conduct Medal
Air Force Commendation Medal
USAF NCO PME Graduate Ribbon
Joint Commendation Service Medal
Global War on Terrorism Service Medal
AF Good Conduct Medal - 3 Oak Leaf Clusters
AF Longevity Service with 2 Oak Leaf Clusters
Air Force Achievement Medal - 1 Oak Leaf Cluster
AF Organizational Excellence Award - 1 Oak Leaf Cluster
Air Force Expeditionary Service Ribbon with Gold Border
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsSoftware
Adobe
Home Care Home Base
WellSky - Consolo
Matrix Care
WellSky - Kinnser
InterQual
360Encoder
Microsoft Outlook
Mondaycom
Languages
English
Native or Bilingual
Interests
Reading Journals
Running/Walking
Family Time
Investigation Movies/Documentaries
Shopping
Dining Out
Scrap Booking
Timeline
Director Of Nursing Administrator
Doctors Choice Home Health
06.2024 - Current
Clinical Supervisor
Doctors Choice Home Health
08.2023 - 12.2023
On-Call RN
Elara Caring Hospice
06.2022 - 07.2023
RN Case Manager
Elysian Hospice
04.2021 - 05.2022
Director of Nursing Services
Bright Star Care, Home Health Care
02.2020 - 06.2021
Supervisor, Registered Nurse Case Manager
Community First Health Plans
07.2019 - 01.2020
Registered Nurse
Laurel Ridge Treatment Center
10.2018 - 07.2019
Associate of Science - Nursing
Galen College of Nursing
09.2016 - 06.2018
Licensed Vocational Nurse
Army Residence Community
11.2015 - 09.2018
Intake Specialist
Nix Behavioral Health Services
11.2014 - 07.2015
Vocational Nursing License - Nursing
Galen College of Nursing
11.2008 - 07.2010
Technical Sergeant, Information Manager
United States Air Force
06.2004 - 08.2018
- TX HCSSA 8hr. Administrator Certification 1st ACE Agency Consultants LLC - Dallas, TX (2024)
- TX HCSSA 16hr. Administrator Certification 1st ACE Agency Consultants LLC - Dallas, TX (2024)
- Pain Management & Assessment of Pain Course, National Hospice & Palliative Care Organization - Alexandria, VA (2019)
- Contemporary RN Case Manager Certificate,
National Registered Nurse Case Manager Training Center - Blue Mounds, WI (2019)
- Transitions Of Care (ToC) Certificate
American Board Of Quality Assurance & Utilization Review - New Port Richey, FL (2018)
- Associate of Applied Science: Registered Nurse Galen College of Nursing - San Antonio, TX (2018)
- Vocational Diploma: Vocational Nurse
Galen College of Nursing - San Antonio, TX (2010)
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