Nicole Lee
Visalia,CA
Summary
Driven professional with 8+ years of experience in customer service, office management, and leadership. Proven track record of enhancing client satisfaction and operational efficiency. Skilled in insurance verification, senior care, and innovative problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Maurices
01.2023 - 01.2025
- Supported Store Manager in overall store management
- Sales, customer service, inventory management, and employee supervision
Concierge Coordinator
Employer Driven Insurance Services
01.2022 - 01.2024
- Customer service and issue resolution
- Claims processing and troubleshooting
In-Home Care Provider
Self-Employed
01.2021 - 01.2024
- Assisted clients with daily living activities
- Encouraged independence and self-care
Office Manager
Dollar Bill Auto Sales
01.2018 - 01.2022
- Office administration and daily tasks
- Customer service and issue resolution
- Insurance verification and billing
Food & Beverage Manager
Wyndham Hotels and Resorts
01.2017 - 01.2018
- Restaurant operations and management
- Staff training and development
- Inventory control and cost management
Education
GED -
Visalia Adult School
2008
Skills
- Customer Service
- Leadership
- Inventory Control
- Insurance Verification
- Home Care
- Communication
- Sales
- Senior Care
- Microsoft Excel
- Accounting
- Problem-solving
- Customer service
Certification
CPR Certification
Timeline
Assistant Store Manager
Maurices
01.2023 - 01.2025
Concierge Coordinator
Employer Driven Insurance Services
01.2022 - 01.2024
In-Home Care Provider
Self-Employed
01.2021 - 01.2024
Office Manager
Dollar Bill Auto Sales
01.2018 - 01.2022
Food & Beverage Manager
Wyndham Hotels and Resorts
01.2017 - 01.2018
GED -
Visalia Adult School