Driven and adaptable professional with a proven track record at Dunkin', enhancing customer satisfaction and streamlining operations. Excelled in teamwork and problem-solving, significantly improving service efficiency. Skilled in utilizing technology for inventory accuracy and customer engagement, demonstrating leadership and a commitment to quality.
Hi, I’m
Savannah Banana
Portland,ME
Summary
Overview
12
years of professional experience
Work History
Dunkin'
Store Opener
10.2024 - Current
Job overview
- Arrive on time for every scheduled shift; make sure the store is clean and prepared for the day by setting up food, beverages and tills.
- Created a welcoming atmosphere by maintaining store cleanliness, organization, and inviting visual displays.
- Increased store sales by implementing effective merchandising strategies and visual displays.
- Provided exceptional customer service experiences through attentive listening, problem-solving skills, ensuring high levels of repeat business from loyal patrons.
Dunkin'
Crew Member
06.2024 - 08.2024
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Dunkin'
Crew Member
08.2023 - 10.2023
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Instacart
Grocery Shopper
09.2020 - 09.2023
Job overview
- Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
- Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
- Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
- Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
- Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
- Adapted quickly to changing circumstances such as unexpected stock shortages or last-minute adjustments to orders, ensuring minimal disruptions to delivery timelines.
Funtown Splashtown USA
Slide Attendant
06.2018 - 08.2020
Job overview
- Maximized park attendance by providing excellent customer service to guests.
- Resolved guest concerns with empathy and professionalism, promoting overall satisfaction.
- Contributed to a positive work environment through teamwork and open communication with colleagues and supervisors.
- Maintained clean and organized slide areas for optimal guest experience.
- Adhered to strict hygiene standards by regularly sanitizing slide surfaces, handrails, and other high-touch points throughout the day.
- Provided clear instructions to guests before they used the slides, ensuring understanding and adherence to safety rules.
RGIS
Inventory Auditor
12.2013 - 06.2016
Job overview
- Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues.
- Counted all physical inventory and generated department audit reports.
- Proactively identified opportunities for process improvement and cost reduction, contributing to the organization''s overall financial success.
- Streamlined the auditing process for faster results, utilizing advanced software tools and data analysis techniques.
- Aided in the implementation of barcode scanning technology, expediting the audit process while increasing accuracy levels significantly.
- Conducted comprehensive physical counts, ensuring accurate representation of stock levels in company records.
Education
University of Maine At AugustaAugusta, ME
No Degree from Business Administration
05.2028
University Overview
Deering High SchoolPortland, ME
High School Diploma
06.2011
University Overview
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cleaning
- Customer Engagement
- Leadership Qualities
- Positive Company Representation
- Flexible Schedule
- Integrity and Honesty
- Safety awareness
- Initiative and Self-Motivation
- Verbal and written communication
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursTimeline
Store Opener
Dunkin'
10.2024 - Current
Crew Member
Dunkin'
06.2024 - 08.2024
Crew Member
Dunkin'
08.2023 - 10.2023
Grocery Shopper
Instacart
09.2020 - 09.2023
Slide Attendant
Funtown Splashtown USA
06.2018 - 08.2020
Inventory Auditor
RGIS
12.2013 - 06.2016
University of Maine At Augusta
No Degree from Business Administration
Deering High School
High School Diploma
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