Experienced with office administration and clerical tasks. Utilizes organizational skills and attention to detail to manage schedules and documentation effectively. Strong understanding of administrative procedures and team support.
Overview
10
10
years of professional experience
Work History
Bartender/Hostess/Waitress
Beachcomber-Conesus
07.2024 - Current
This is a seasonal part time Position :
A variety of different positions at this job. Coordinating seating and activities of the dining room. At times hosting and serving at the same time.
Bartending
Hosting
Serving
Multitasking
Served high customer volumes during special events, nights, and weekends.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Staffing Coordinator
F.F. Thompson Hospital-Canandaigua
10.2023 - 05.2024
Creating and organizing staff schedules(month at a time,70-100people)
Shifting staff to cover call-ins
Rectifying timecards per pay period to allow approval by payroll
On boarding for new staff
Staff engagement
Special projects
Timeclock training
Verified payroll, vacation and sick time hours to support accounting processes.
Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
Developed and facilitated new-hire orientations.
Assisted with personnel records management to support recordkeeping accuracy.
Collaborated with hiring managers to understand specific position requirements and develop tailored recruitment strategies.
Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
Front Desk Associate & Chiroparctic Assistant
Crossroads Chiropractic
08.2022 - 10.2023
Making\changing appointments
Taking\making phone calls with patients
Making appointments
Greeted visitors and patients upon arrival, offered assistance, and answered questions to build rapport and retention.
Scheduling care plans for patients
Developed strong rapport with returning guests through attentive service and personalized interactions.
Insurance calls
Reviewing and sending DX notes to other providers
Assisting patients with billing, scheduling and other questions
Assisting chiropractic assistants with helping patients and putting therapy on patients
Organized front desk area to maintain a professional and welcoming appearance for patients
Greeted patients at front desk and engaged in pleasant conversations while managing check-in process
Manager
Weiders hardware
04.2015 - 08.2022
Operations manager
All store operations
Managing staff
Hiring
Inventory clean up and ordering
Running reports
Reviews\HR
Process\procedure developing and implementing for three locations
Merchandising
Customer interactions, issues and concerns
Scheduling
Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines
Streamlined operational processes by implementing efficient workflow management strategies.
Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods
Enhanced team productivity by providing effective training programs and performance management systems.
Improved inventory accuracy with implementation of new tracking system, minimizing losses and write-offs.
Education
Associate's degree - General Studies
GENESEE COMMUNITY COLLEGE
Lima, NY
04.2025
Skills
MS Office
Office Management
Team Work
Customer Service
Host/Hostess
Medical Terminology
Clerical Experience
Human Resources
Cash Handling
HIPAA
Data Entry
POS
Typing
Bartending
Inventory
Interviewing
Assistant Manager Experience
Retail Sales
Medical Office Experience
Administrative Experience
Phone Etiquette
Medical office experience
Problem-solving
Communication Skills
Merchandising
Employee Orientation
Inventory Control
Medical Billing
Retail
Time Management
Microsoft Office
Payroll
Insurance Verification
Management
Professional appearance
Clear and effective communication
Payment processing
Handling difficult customers
Suggestive selling
Team training and development
New hire training
Timeline
Bartender/Hostess/Waitress
Beachcomber-Conesus
07.2024 - Current
Staffing Coordinator
F.F. Thompson Hospital-Canandaigua
10.2023 - 05.2024
Front Desk Associate & Chiroparctic Assistant
Crossroads Chiropractic
08.2022 - 10.2023
Manager
Weiders hardware
04.2015 - 08.2022
Associate's degree - General Studies
GENESEE COMMUNITY COLLEGE
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