Hardworking and reliable employee focused on going above and beyond to support a teammate and to serve customers. As a former employee its best to show integrity so people know they are in good hands.
Overview
8
8
years of professional experience
Work History
Supply Chain Tech
Houston Methodist
Houston, TX
07.2023 - Current
Inventoried, picked and delivered supplies throughout Houston Methodist facility.
Maintained inventory cleanliness and organization to foster ease of access to supplies.
Rotated inventory supplies based upon expiration dates and numbers.
Stocked workstations with materials listed on shop orders.
Operated pallet jacks and other handling equipment to move supplies.
Assisted in the organization and stocking of incoming inventory items.
Performed weekly, monthly,and annual cycle counts.
Restocked Par Items for equipment rooms as needed.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Investigated discrepancies between physical count and computer records.
Coordinated with warehouse personnel to ensure accurate storage of inventory items.
Identified areas for improvement within the supply chain network resulting in increased efficiency.
Performed physical inventories on a regular basis to ensure accuracy of warehouse counts.
Conducted cycle counts to verify the accuracy of storage locations and quantities on hand.
Maintained detailed records of all transactions related to product movement within the facility.
Prepared weekly, monthly, quarterly reports on raw material usage trends, stock level analysis.
Participated in physical inventory counts to keep information accurate and current.
Delivery Driver and Warehouse
Amazon
Houston, TX
07.2021 - Current
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Notified customers of delays to decrease calls to support.
Handled merchandise in accordance with product handling standards.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled incoming calls and directed callers to appropriate department or employee.
Worked closely with drivers to resolve any issues that arise during their shift.
Tracked orders from fulfillment centers to ensure timely delivery of goods to customers.
Performed cycle counts to ensure accuracy of inventory levels.
Maintained accurate inventory records through manual and computerized systems.
Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Labeled containers correctly for product identification purposes.
Packed goods for shipment in accordance with customer instructions.
Assisted in loading finished goods onto delivery vehicles as required.
Provided assistance with monthly physical inventories as needed.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Received deliveries, scanned packages and updated orders in internal database.
Restocker & Warehouse Assistant
HEB Grocery Store
Houston, TX
03.2022 - 06.2022
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Greeted customers and retrieved requested products to drive satisfaction.
Faced products on shelves and displays to meet company policies.
Assisted customers by locating items and loading heavy purchases in vehicles.
Restocked shelves with current merchandise in attractive displays to promote sales.
Cleaned and organized display cases, shelves and aisles.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Coordinated inventory, stocking and ordering.
Assistant Supervisor
Randalls
Houston, TX
08.2019 - 12.2021
Delegated daily tasks to team members to optimize group productivity.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Increased volume of work while maintaining high level of accuracy and quality.
Oversaw employee supervision, client satisfaction, contract management and daily work.
Executed in-store training sessions to educate employees on products and company policies.
Updated policies and procedures to maximize team efficiency and productivity.
Resolved customer complaints and adjusted policies to meet changing needs.
Responded to customer questions regarding products, prices and availability.
Conducted periodic inventories and physical counts of product supplies.
Monitored stock levels to ensure availability of products.
Maintained accurate and up-to-date inventory records.
Performed scheduled inventory counts and supply audits.
Conducted periodic inventory checks to ensure accuracy of stock levels.
Maintained records of all products sold, returns and exchanges.
Conducted physical inventory counts to ensure accuracy of stock levels.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Recommended disposal of obsolete stocks to write off unsellable items from inventory.
Cashier, Inventory Coordinator, Customer Service
Fiesta Market
Houston, TX
06.2016 - 10.2019
Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
Monitored store shelves for out-of-stock items and restocked as needed.
Performed cycle counts on a regular basis to verify inventory accuracy.
Checked expiration dates on perishable items and removed outdated stock from the shelves.
Ensured proper labeling of all inventory items prior to stocking them on store shelves.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Restocked and organized shelves during slow periods to maintain store appearance.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Calculated pricing, applied discounts and collected payments to process transactions.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Answered phone calls to assist customers with questions and orders.
Processed customer payments quickly and returned exact change and receipts.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
Cesar Chavez High School
Houston, TX
06.2019
Skills
Customer Service
Time Management
Retail Logistics
Teamwork and Collaboration
Fast Paced
Inventory Counts
Cycle Counts
Material Handling
Stocking and Organization
Inventory Organization
Accomplishments
Consistently maintained high customer satisfaction ratings.