Delivered excellent customer service through prompt responses to client inquiries.
Supervised multiple projects from project start through installation by prioritizing needs and delegating assignments.
Kept projects on schedule by managing deadlines and adjusting workflows.
Performed full inventory counts, data entry, and paperwork daily per each project.
Purchased new supplies in line with projections and current inventory levels.
Managed multiple social media platforms for increased engagement and optimized website content for improved search engine rankings.
Activities Director
Glenbridge Health And Rehabilitation
02.2024 - 08.2024
Maintained running inventory of supplies and purchases to monitor budget expenditures.
Created and maintained detailed reports of daily, weekly and monthly operations to ensure compliance with state regulations.
Trained and supervised staff to consistently meet performance goals and residents' needs, while conducting monthly performance evaluations.
Increased community engagement by organizing special events, outings, and guest speakers for residents.
Developed and implemented diverse activity programs for residents while working with other department heads to meet physical and cognitive goals.
Deckhand
Icy Strait Point
09.2022 - 09.2023
Led up to 49 passengers on whale-watching tours, sharing knowledge on wildlife, ecosystems, geography, and Alaska Native culture
Adhered to USCG requirements by providing daily safety briefings and completing emergency drill training
Assisted in regular vessel maintenance such as oil changes, fueling, exterior and interior cleaning, engine flushes, and minor repairs
Ensured passenger safety while loading, underway, and unloading
Travel camp counselor
Girl Scouts of Alaska
05.2022 - 09.2022
Traveled weekly to provide day camp in remote communities, adapting camp activities to align with the unique cultural backgrounds of each community
Cultivated a safe, inclusive, and fun environment for girls aged 5-18
Fostered open communication with community leaders, parents, and local shareholders, building strong partnerships and ensuring the success and sustainability of the travel day camp program in each setting
Coordinated activity schedule for the week upon arrival, quickly constructing new and creative activities
Lead Counselor
YMCA of Greater Charlotte
04.2018 - 01.2022
Created daily schedules and activity plans for kindergarten and first-grade programs
Established communication with parents by providing regular updates, progress notes, positive reports, or addressing concerns
Assisted with the development and implementation of behavior management strategies, personalizing resolution plans for individual campers
Trained staff in group management, safety procedures, and other camp traditions
Assistant Preschool Teacher
YMCA of Greater Charlotte
08.2020 - 06.2021
Planned themed activities, utilizing elements of play-based learning
Collaborated with the lead teacher in lesson planning, addressing specific developmental goals
Provided individualized support to students with diverse learning needs to help foster a smooth transition to Kindergarten
Maintained attendance records, student evaluations, and incident reports