Savannah Boatman
Dental Assistant/Front Office Receptionist
Dallas,TX
Summary
Compassionate dental assistant, aiming to leverage administrative knowledge in a front office role to enhance overall practice management, with a proven track record in patient care coordination and clinic efficiency. Demonstrates high productivity through effective task completion and adherence to infection control protocols. Strong communication and teamwork skills foster positive patient experiences, contributing to seamless clinic operations.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Pacific Dental Services
Plano, TX
08.2023 - 06.2024
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Educated patients on treatment procedures and post-procedure home care.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
Dental Assistant
Dr. Young W Chung
Redlands, CA
02.2023 - 06.2023
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Scheduled and confirmed appointments for patients.
- Maintained office inventory and equipment by checking stock for needed supplies.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Answered incoming calls, redirected callers to the appropriate personnel when needed, and took messages as needed.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Material Handler/Machine Operator
Kohl's EFC2
San Bernardino, CA
05.2019 - 04.2023
- Loaded completed orders on pallets according to delivery numbers.
- Operated forklifts, pallet jacks, and other material handling equipment.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Managed work area cleanliness by following company guidelines for organization.
- Packed various products into appropriate containers and boxes for shipment.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Education
Diploma - Dental Assisting
Concorde Career College
San Bernardino, CA03-2023
High School Diploma -
Goodwill Highschool
Victorville, CA05-2015
Skills
- Dental software
- Phone etiquette
- Payment processing
- Insurance verification
- Treatment coordinator
- Patient scheduling
- Office organization
- Dental terminology
- Complex Problem-solving
- Strong writing and verbal skills
- HIPAA compliance
- Continuing education commitment
- Instrument preparation
- Dental radiography
- Cross-training capabilities
- Treatment room setup
- Instrument sterilization techniques
- Chairside assistance
References
References available upon request.
Timeline
Dental Assistant
Pacific Dental Services
08.2023 - 06.2024
Dental Assistant
Dr. Young W Chung
02.2023 - 06.2023
Material Handler/Machine Operator
Kohl's EFC2
05.2019 - 04.2023
Diploma - Dental Assisting
Concorde Career College
High School Diploma -
Goodwill Highschool