Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Bono

Virginia Beach,VA

Summary

Efficiently managed administrative tasks and client relations at Gary Harris & Associates, significantly improving document organization and operational efficiency. Demonstrates exceptional time management and interpersonal abilities, driving results and fostering professional relationships. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

4
4
years of professional experience

Work History

Sales Associate

Tractor Supply Company
06.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Remote Administrative Assistant

Gary Harris & Associates
06.2020 - Current
  • Manage schedule/calendar for President of company which provided legal assistance to terminate timeshare ownership
  • Procured travel arrangements for President and support staff to include airline tickets, hotel accommodations and car rental
  • Prepare agendas and other information/documents in Microsoft Word and email format
  • Answer phones provided potential clients with information regarding future seminars on timeshare cancellation programs
  • Responsible for ordering all office supplies, create purchase orders, and inventory existing supplies to ensure adequate stock
  • Schedule conference room meetings
  • Make copies, fax documents, utilize Excel, and complete day to day tasks for various support staff members as assigned
  • Scheduled and coordinate logistical details for teleconference/ video conference meetings, as well as all details relating in-person team meetings
  • Complete other duties and special projects as assigned
  • Consistently exceeded monthly production goals set by supervisor
  • Delivered superior customer via telephone, email and written correspondence
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed

Education

Associate of Applied Science - Paralegal Studies

Tidewater Community College
Norfolk, VA
05.2026

Bachelor of Arts - Criminal Justice

Old Dominion University
Norfolk, VA

Associate of Arts - Liberal Arts And General Studies

Eastern Shore Community College
Melfa, VA
05.2022

Skills

  • Customer Service
  • Computer Skills
  • Office Administration
  • Data Entry
  • Microsoft Excel
  • Administrative Support
  • Microsoft Word
  • Time Management
  • Scheduling
  • Filing
  • Customer Relations
  • Customer and client relations

Timeline

Sales Associate

Tractor Supply Company
06.2021 - Current

Remote Administrative Assistant

Gary Harris & Associates
06.2020 - Current

Associate of Applied Science - Paralegal Studies

Tidewater Community College

Bachelor of Arts - Criminal Justice

Old Dominion University

Associate of Arts - Liberal Arts And General Studies

Eastern Shore Community College

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Savannah Bono