Savannah Brown
Maryville,TN
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
8
8
years of professional experience
Work History
Pest Control Technician
Clear Defense
02.2023 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Complied with safety guidelines and regulations with during pest control processes.
Dietary Supervisor
Blount Memorial Hospital
10.2018 - 02.2023
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Supervised food presentation and plating to enhance visual appeal.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Cashier
Shell Gas Station
10.2017 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Taco Bell
09.2015 - 10.2017
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Education
High School Diploma -
Port St. Lucie High School
Port Saint Lucie, FLSkills
- Customer Satisfaction
- Safe Work Practices
- Hiring and Onboarding
- Scheduling
- Mentoring
- Office experience
- Leadership
- Cash Handling
- Food handling
- Hospital experience
- Team management
Timeline
Pest Control Technician
Clear Defense
02.2023 - Current
Dietary Supervisor
Blount Memorial Hospital
10.2018 - 02.2023
Cashier
Shell Gas Station
10.2017 - 10.2018
Cashier
Taco Bell
09.2015 - 10.2017
High School Diploma -
Port St. Lucie High School
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