Savannah Brown
Lakeland,FL
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance efficiency. Track record of achieving sales targets and maintaining high standards.
Overview
5
5
years of professional experience
Work History
Store Manager
Hard Rock Casino
01.2024 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Team Lead
Publix Warehouse
06.2019 - 01.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Education
High School Diploma -
Zephyrhills Christian Academy
Zephyrhills Fl05-2019
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Timeline
Store Manager
Hard Rock Casino
01.2024 - Current
Team Lead
Publix Warehouse
06.2019 - 01.2024
High School Diploma -
Zephyrhills Christian Academy
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