Savannah Buchschacher
La Veta,CO
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
7
7
years of professional experience
Work History
Sous Chef
Stiano Italian Trattoria
La Veta, CO
05.2023 - Current
- Contributed to the successful execution of catered events from start to finish.
- Established standard procedures for plating presentations.
- Assisted in menu development and recipe testing.
- Supervised cooks and other kitchen personnel during meal services.
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Developed daily specials utilizing seasonal ingredients.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Analyzed customer feedback to identify areas of improvement in service or product quality.
- Implemented strategies to reduce waste and increase efficiency throughout the kitchen.
- Trained new hires in proper cooking techniques and recipes.
- Improved performance of team members resulting in high-quality meals produced daily.
CSR
Watermark Plumbing 469.688.3724
Carrollton, TX
01.2022 - 12.2023
- Handled customer inquiries and complaints in a timely manner.
- Communicated with city officials to pull licenses and permits for each job
- Assisted customers scheduling based on their needs and preferences.
- Maintained records of customer interactions, transactions, comments and complaints.
- Managed multiple tasks simultaneously while providing excellent customer service experience.
- Participated in team meetings or training sessions when necessary.
- Processed orders, forms, applications, and requests.
- Followed up with customers to ensure their satisfaction.
- Adhered to company's established protocols for handling confidential data.
Line Cook/Waitress
Legends on Main
La Veta, CO
02.2020 - 03.2023
- Responded quickly to any customer complaints or concerns about their dining experience.
- Adhered to sanitation policies at all times when handling food products.
- Ensured that all dishes were prepared according to recipe specifications.
- Communicated effectively with other staff members regarding orders and menu changes.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Performed basic knife skills such as dicing onions or slicing meats.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Cooked multiple orders simultaneously during busy periods.
Real Estate Intern
Bachman & Associates
La Veta, CO
01.2020 - 02.2021
- Managed online listings by updating descriptions and photos as needed.
- Provided administrative support to agents including scheduling appointments and coordinating meetings.
- Responded promptly to emails regarding inquiries about listed properties.
- Answered incoming calls from clients and provided customer service assistance.
- Attended client meetings with agents and took detailed notes.
- Conducted virtual tours of properties for interested buyers.
- Maintained knowledge of real estate law, available mortgages and government programs.
- Supervised agents handling real estate transactions.
Prep Cook
Cowgirl Cantina
La Veta, CO
01.2018 - 06.2020
- Assisted in serving meals to customers as needed.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Adhered strictly to safety regulations while handling sharp knives or operating machinery.
- Ensured that all dishes were prepared correctly by tasting them before serving.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Communicated effectively with fellow staff members regarding meal preparations.
Education
High School Diploma -
Goal Academy
Walsenburg, CO05-2021
Skills
- Workflow Optimization
- Vendor Relationship Management
- Food Preparation
- Food Safety
- Employee Scheduling
- Inventory Management
- Customer Service
- Staff Training
- Team Leadership
- Knife Skills
- Kitchen Management
- Garnishing and Plating
- Positive and professional
- Tactful and diplomatic
- High-energy attitude
- Sales expertise
- Complaint Handling
- Reading Comprehension
Affiliations
- Guitar
- Music production
- Reading
- Outdoors
References
References available upon request.
Timeline
Sous Chef
Stiano Italian Trattoria
05.2023 - Current
CSR
Watermark Plumbing 469.688.3724
01.2022 - 12.2023
Line Cook/Waitress
Legends on Main
02.2020 - 03.2023
Real Estate Intern
Bachman & Associates
01.2020 - 02.2021
Prep Cook
Cowgirl Cantina
01.2018 - 06.2020
High School Diploma -
Goal Academy
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