Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Savannah Campbell

3760 Newell Drive, Columbus,OH

Summary

Organized, detail‑oriented professional with proven expertise in client service, medical reception, and staff training, ready to contribute to a law office’s efficiency and client satisfaction. Adept at managing confidential records with discretion and complying with regulatory standards. Recognized for punctuality, collaborative teamwork, and the ability to adapt quickly to evolving processes and procedures. Skilled in coordinating schedules, handling high‑volume inquiries, and maintaining meticulous case‑related documentation to ensure seamless daily operations. Driven, friendly communicator who builds trust and rapport with clients, colleagues, and external partners while upholding the highest standards of professionalism.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Diabetes and Endocrinology Center of Ohio, Inc.
Columbus, Ohio
05.2024 - Current
  • Managed high-volume front desk operations, greeting 50+ patients daily, and maintaining a professional, welcoming environment.
  • Scheduled appointments and coordinated calendars for multiple providers, achieving a high accuracy rate in schedule management.
  • Processed and safeguarded confidential medical records in compliance with HIPAA regulations.
  • Handled inbound calls, email inquiries, and patient follow-ups with an emphasis on clear communication and efficient resolution.
  • Trained new reception staff on administrative procedures, privacy compliance, and customer service best practices.

Barista

STARBUCKS COFFEE COMPANY
Columbus, OH
12.2019 - 05.2024
  • Delivered exceptional customer service to high‑volume clientele, creating a welcoming, professional atmosphere during peak business hours.
  • Prepared and customized 100+ hot and cold beverages per shift with accuracy and speed, consistently earning positive customer feedback.
  • Managed front-of-house operations, maintaining cleanliness and organization of counters, equipment, and seating areas.
  • Controlled lines and customer flow efficiently to minimize wait times, and maintain service quality.
  • Adhered to company standards and health regulations while operating espresso bars and related equipment.

Education

Bachelor of Arts - Psychology And Minor in Criminology

The Ohio State University
Columbus, OH
05-2024

Skills

  • Client Intake & Scheduling – Coordinating appointments, managing calendars, and ensuring timely follow‑up
  • Case File Management – Maintaining accurate, organized, and confidential records
  • Legal Correspondence Preparation – Drafting, proofreading, and formatting letters, emails, and forms
  • Confidential Records Handling – Applying discretion and compliance with privacy regulations
  • Client Service Excellence – Building trust and rapport with clients in high‑pressure environments
  • Time & Task Management – Prioritizing competing deadlines with efficiency and accuracy
  • Procedure & Compliance Adaptation – Learning and applying new processes quickly
  • Team Collaboration & Training – Coaching colleagues and fostering cooperative workflows
  • Office Software Proficiency – Skilled in standard office tools; quick to adapt to practice‑specific systems

Timeline

Medical Receptionist

Diabetes and Endocrinology Center of Ohio, Inc.
05.2024 - Current

Barista

STARBUCKS COFFEE COMPANY
12.2019 - 05.2024

Bachelor of Arts - Psychology And Minor in Criminology

The Ohio State University

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