Savannah Carlton

Conroe,TX

Summary

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

years of professional experience

Work History

Bus Driver

Conroe ISD

Conroe, TX

12.2024 - Current

Inspected vehicles and checked gas, oil and water levels prior to departure.
Announced stops to passengers.
Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
Operated bus professionally and interacted with passengers to foster pleasant rides.
Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Facilitated smooth passenger loading and unloading at designated route stops.
Provided route, schedule and fare information to passengers.
Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.
Communicated effectively with dispatch staff via two way radio regarding delays, detours.
Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.

Food Service Team Leader

Target

Magnolia , TX

09.2022 - 09.2024

Inspected equipment regularly to ensure it was functioning properly at all times.
Managed payroll for all food service employees; processed time sheets according to company policy.
Responded to customer concerns efficiently, accurately and with detailed information.
Investigated and resolved customer complaints concerning food quality and service.
Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
Implemented cost control measures to reduce expenses and increase profitability.
Analyzed sales data and financial reports to identify trends and areas for improvement.
Managed cash flow, overseeing daily receipts and bank deposits.
Oversaw daily operations of restaurant, ensuring efficient service and customer satisfaction.
Participated in recruitment activities such as interviewing potential candidates for open positions.
Collaborated with health inspectors to address any compliance issues promptly.
Updated restaurant policies and procedures as needed to improve workflow and efficiency.
Communicated effectively with management regarding any problems or concerns related to food service operations.
Analyzed sales data to identify trends and adjust strategies accordingly.
Fostered a positive working environment, encouraging teamwork and employee engagement.
Explained goals and expectations required of trainees.
Monitored actions of staff and customers to uphold health and safety standards.
Prepared variety of foods according to exact instructions and recipe specifications.
Prepared daily reports detailing sales figures, labor hours worked, and other pertinent data.
Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
Worked closely with vendors to obtain the best possible prices on products while maintaining high quality standards.
Created weekly schedules for all staff members based on expected volume of customers.
Trained new employees on job duties, policies, and procedures.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Prepared workstations with ingredients and tools to increase efficiency.

Shift Supervisor

Starbucks

The Woodlands, TX

10.2019 - 09.2022

Assigned tasks to team members based on their strengths and skill sets.
Enforced company policies, answered coworkers' questions and trained new personnel.
Coached team members to increase productivity and reduce workplace accidents.
Prepared operations data to produce comprehensive reports to management.
Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Enforced company policies fairly while maintaining an open door policy for staff concerns.
Provided feedback to employees regarding their performance in order to improve productivity.
Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
Communicated clearly with employees regarding job duties, expectations, and policies.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Managed inventory levels and placed orders to ensure product availability and minimize waste.
Assigned tasks to employees and monitored productivity, performance and task completion.
Assisted customers with product selection when needed.
Supervised and led employees to maintain productivity and customer service levels.

Delivery Courier

Houston Chronicle

The Woodlands, TX

08.2012 - 11.2018

Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
Documented items transported, recipient information and problems.
Assisted in the sorting and preparation of packages for next-day deliveries.
Followed all safety regulations and traffic laws during delivery operations.
Created daily delivery routes to maximize efficiency while minimizing travel time.
Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
Reported issues to supervisors resulting in increased customer satisfaction.
Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.

Education

High School Diploma -

Hargrave High School

Huffman, Tx

06-2011

Skills

Bus maintenance
Vehicle maintenance
Air brake certification
Clear communication
Attention to detail
Emergency procedures
Vehicle inspections
Adaptable to change
Dependability and punctuality
Time management
Safety practices
Customer service
Team collaboration
Multitasking and organization
Conflict resolution
Scheduling adherence
Coaching
Complaint resolution
Leading team meetings
Loss prevention
Giving constructive feedback

Relationship building
Performance evaluations
Team Check-ins
Flexible schedule
Budget management
Client service
Work Planning and Prioritization
Onboarding and orientation
Documentation and reporting
Employee training
Verbal and written communication
Task delegation
Overtime management
Problem-solving
Technical support
Leadership
Strategic planning
Goal setting
Sales expertise
Deadline management
Shift scheduling

Timeline