Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Cass

Savannah Cass

Highland,California

Summary

Dynamic and results-driven professional with extensive experience at Jersey Mike's Subs, excelling in customer service and teamwork. Proven ability to enhance customer engagement and maintain inventory accuracy. Skilled in cash handling and problem-solving, consistently achieving operational goals while fostering a positive work environment. Committed to upholding high standards of safety and cleanliness.

Overview

6
6
years of professional experience

Work History

Crew Member

Jersey Mike's Subs
01.2025 - Current
  • Maintained inventory levels by restocking supplies as needed.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Team Member

Target
12.2022 - 06.2023
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained inventory accuracy by restocking shelves and organizing merchandise effectively.
  • Collaborated with team members to achieve daily sales targets and maintain store standards.
  • Operated point-of-sale systems efficiently, ensuring seamless transaction processes for customers.
  • Implemented visual merchandising strategies to improve product visibility and appeal.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

Crew Member

McDonald’s
01.2020 - 06.2020
  • Provided exceptional customer service in fast-paced environment.
  • Operated kitchen equipment safely and efficiently during meal service.
  • Handled cash transactions accurately at point of sale systems.
  • Followed safety protocols to ensure compliance with health regulations.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Associate Of General Studies - Business

Crafton Hills College
Yucaipa, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Clear communication
  • Problem-solving
  • Customer engagement
  • Attention to detail
  • Self-discipline
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Leadership qualities
  • Food preparation
  • Heavy lifting
  • Store opening and closing
  • Valid Driver's license
  • Menu memorization
  • Telephone etiquette

Timeline

Crew Member

Jersey Mike's Subs
01.2025 - Current

Team Member

Target
12.2022 - 06.2023

Crew Member

McDonald’s
01.2020 - 06.2020

Associate Of General Studies - Business

Crafton Hills College

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