Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Chaney

Mill Creek,WA

Summary

Successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Account Specialist

Essex
Remote
11.2023 - Current
  • Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
  • Researched and resolved customer inquiries regarding billing issues or payment disputes.
  • Generated monthly reports detailing account activity such as new accounts opened, closed accounts, and delinquent payments.
  • Reviewed invoices prior to payment processing for accuracy and completeness of information provided.
  • Analyzed financial data to identify discrepancies in account balances and ensure accuracy of records.

Operations Coordinator

Essex
San Mateo, CA
04.2023 - 11.2023
  • Worked closely with vendors to schedule work.
  • Evaluated and improved existing operational systems and procedures.
  • Coordinated daily operations activities and assigned tasks to staff members.
  • Assisted with the organization and execution of operational processes.
  • Monitored inventory levels to ensure adequate stock availability.
  • Provided exceptional customer service by responding promptly to phone calls and emails from customers.

Community Relations Representative

Essex
San Mateo, CA
03.2022 - 03.2023
  • Greeted residents and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted residents with inquiries/concerns regarding their home.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Receptionist

European Wax Center
Redwood City, CA
07.2021 - 02.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Server

California Pizza Kitchen
San Mateo, CA
01.2017 - 06.2021
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

High School Diploma -

San Mateo High School
San Mateo, CA
06.2018

Skills

  • Conflict Mediation
  • Quality Assurance and Control
  • Project Scheduling
  • Supply Ordering
  • Operations Management
  • Customer Relations
  • Project Planning
  • Budgeting and Cost Control Strategies
  • Technology

Timeline

Account Specialist

Essex
11.2023 - Current

Operations Coordinator

Essex
04.2023 - 11.2023

Community Relations Representative

Essex
03.2022 - 03.2023

Receptionist

European Wax Center
07.2021 - 02.2022

Server

California Pizza Kitchen
01.2017 - 06.2021

High School Diploma -

San Mateo High School

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Savannah Chaney