Summary
Overview
Work History
Education
Skills
Hiking, spending time with family and friends, reading and I am a dog lover!
Timeline
Generic

Savannah Chapman

Salt Lake City,UT

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills!

Overview

5
5
years of professional experience

Work History

Inside Sales Representative

Rebath
07.2020 - 08.2023
  • Answered customers' questions regarding products and availability.
  • Managed friendly and professional customer interactions.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Set up new accounts.
  • Answered phone calls and answered questions from potential customers.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.
  • Managed phone and email correspondence and handled incoming and outgoing mail.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Set appointments with salespeople and potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
  • Scheduled office meetings and client appointments for staff teams.

Inside Sales Scheduler

5 Star Kitchen And Bath
10.2018 - 07.2020
  • Answered customers' questions regarding products and availability.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Stayed current on company offerings and industry trends.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Acted as first point of contact and set appointments for prospective clients.

Education

High School Diploma -

Hunter High School
West Valley City, UT

Skills

  • Overcoming Objections
  • Solution Coordination
  • Verbal and Written Communication
  • Customer Service and Assistance
  • Data Entry
  • Customer Relationship Management
  • Phone and Email Etiquette
  • Schedule Coordination
  • Delivery Appointment
  • Appointment Confirmation
  • Appointment Booking
  • Reminder Calls
  • Call Transfers
  • Teamwork and Collaboration

Hiking, spending time with family and friends, reading and I am a dog lover!

I enjoy spending quality time with family and friends! I love taking my dogs hiking or for walks after work.  I love to read and do diamond art to decompress also! 

Timeline

Inside Sales Representative

Rebath
07.2020 - 08.2023

Inside Sales Scheduler

5 Star Kitchen And Bath
10.2018 - 07.2020

High School Diploma -

Hunter High School

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Savannah Chapman