Savannah Chapman
Salt Lake City,UT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills!
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Rebath
Rebath Of Utah And Colorado
07.2020 - 08.2023
- Answered customers' questions regarding products and availability.
- Managed friendly and professional customer interactions.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Set up new accounts.
- Answered phone calls and answered questions from potential customers.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Set appointments with salespeople and potential customers.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
- Scheduled office meetings and client appointments for staff teams.
Inside Sales Scheduler
5 Star Kitchen And Bath
Midvale, UT
10.2018 - 07.2020
- Answered customers' questions regarding products and availability.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Stayed current on company offerings and industry trends.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Acted as first point of contact and set appointments for prospective clients.
Education
High School Diploma -
Hunter High School
West Valley City, UTSkills
- Overcoming Objections
- Solution Coordination
- Verbal and Written Communication
- Customer Service and Assistance
- Data Entry
- Customer Relationship Management
- Phone and Email Etiquette
- Schedule Coordination
- Delivery Appointment
- Appointment Confirmation
- Appointment Booking
- Reminder Calls
- Call Transfers
- Teamwork and Collaboration
Hiking, spending time with family and friends, reading and I am a dog lover!
I enjoy spending quality time with family and friends! I love taking my dogs hiking or for walks after work. I love to read and do diamond art to decompress also!
Timeline
Inside Sales Representative
Rebath
07.2020 - 08.2023
Inside Sales Scheduler
5 Star Kitchen And Bath
10.2018 - 07.2020
High School Diploma -
Hunter High School