SAVANNAH CHATMAN
Whatcom County Superior Courthouse
Ferndale,WA
7
years of professional experience
Dedicated and versatile professional experienced in trial court operations, case management, customer service, data entry and community outreach. Seeking an opportunity to leverage analytical and communication skills within a collaborative environment.
Work History
Trial Court Clerk
2 Years 4 Months- Managed case files, input information from assigned court cases into the database, and processed associated paperwork.
- Facilitated communication between judges, attorneys, law enforcement agencies, and the public regarding court proceedings and documents.
- Maintained accurate records of court proceedings, marked exhibits, secured/ transferred exhibits into the vault.
- Prepared letters, reports, schedules, legal notices and documents.
- Issued arrest warrants/ bench warrants. Entered no contact protection orders into statewide database.
- Assisted with organizing, updating, maintaining, archiving, retrieving and purging databases, files, and records.
- Trained new staff on clerical procedures and courthouse policies to ensure consistent service delivery.
Program Assistant
1 Year 3 Months- Coordinated programming and scheduling of quarterly classes in ctcLink to ensure timely offerings
- Programming and scheduling quarterly classes in ctcLink
- Managed daily batches of student registration payments using excel spreadsheets for accurate tracking
- Developed evaluations with Survey Monkey to collect and analyze student feedback on courses
- Communicated with instructors via email and phone to address inquiries and students via phone, e-mail, and face to face interactions
Pod Leader
1 Year- Developed 1 on 1 relationships with current and prospective students in a peer mentor capacity
- Recruited and connected students with academic success programs and off campus resources
- Scheduled meetings with students and instructors to discuss academic concern
- Promoted and hosted college events on campus and virtually.
- Executed targeted call and email campaigns to engage potential clients
- Organized regular team meetings to facilitate project updates
Front Desk: Entry & Advising
1 Year 3 Months- Served as main reception contact for visitors at the office
- Coordinated advising and counseling appointments, ensuring students received timely support
- Conducted reminder calls and emails, enhancing student attendance for appointments
- Completed assigned office projects.
- Responsible for completing assigned office projects
- Assisted in the Career Services office during busy periods
Education
Bachelor of Arts - Interdisciplinary Studies-Communications Concentration
Associates of Arts and Science - Direct Transfer Agreement
Skills
Microsoft Office
Zoom
Data management
Appointment scheduling
Strong verbal and written communication
Team Oriented
Case processing
File organization
Timeline
Trial Court Clerk
Whatcom County Superior Courthouse
07.2023 - 11.2025Read More
Program Assistant
Whatcom Community College
03.2022 - 06.2023Read More
Pod Leader
Whatcom Community College
03.2021 - 03.2022Read More
Front Desk: Entry & Advising
Whatcom Community College
03.2019 - 06.2020Read More
Whatcom Community College
Associates of Arts and Science from Direct Transfer Agreement
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Eastern Washington University
Bachelor of Arts from Interdisciplinary Studies-Communications Concentration
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