Savannah Chavez
Killeen
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Hardworking and reliable employee with background operating cash registers, stocking merchandise and providing excellent customer service. Works well within team settings.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Simply good burger
- ensure smooth service and team collaboration.
- Trained new cashiers on customer service and transaction processes.
- Managed cash drawer accuracy and resolved discrepancies daily.
- Answered phone calls to assist customers with questions and orders.
Call Center Representative
Intelogix
10.2023 - Current
- Assisted customers with inquiries and product information to enhance service quality.
- Managed customer complaints effectively to ensure satisfaction and retention.
- Maintained strong call control and quickly worked through scripts to address problems.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
High School Diploma -
Crossroads High School
Copperas Cove, TX10.2023
Skills
- Customer service
- Team work
- Cashier
- Fast food
- Call management
- Call handling
- Cash handling
- Communication skills
- Inbound phone call management
- Resolving issues
- Quality assurance
Languages
English
Full Professional
Spanish
Professional
Timeline
Call Center Representative
Intelogix
10.2023 - Current
Cashier Team Lead
Simply good burger
High School Diploma -
Crossroads High School