Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Christie

Shreveport

Summary

Passion for exceptional service and a proven track record in enhancing client experiences through innovative service improvements. Over 3 years of experience in managing spa operations, fostering teamwork, and driving business growth. Skilled in problem-solving, communication, and leadership, consistently ensuring high standards of cleanliness and client satisfaction.

Overview

11
11
years of professional experience

Work History

Evoked Potential Tech

Willis Knighton Medical Center
08.2024 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Ensured accurate data collection by conducting routine maintenance on EEG equipment.
  • Performed complex video EEG monitoring for epilepsy patients, providing valuable data for physician interpretation and diagnosis.
  • Enhanced patient comfort by effectively explaining EEG procedures and addressing concerns.
  • Reviewed patient's history, obtained necessary information and documentation and educated and reassured patient.
  • Reduced patient waiting time with efficient scheduling and management of multiple EEG appointments.

Lead Spa Attendant

Spa Concepts
03.2024 - 08.2024
  • Lead Spa Attendant with a strong work ethic and a passion for delivering exceptional customer service; consistently learning and improving.
  • Responsible for overseeing daily spa operations, ensuring client satisfaction, and implementing efficiency improvements to enhance service quality.
  • Collaborates effectively with team members to maintain a positive work environment, fostering teamwork and continuous learning.
  • Ensures meticulous attention to detail in all spa procedures, maintaining high standards of cleanliness and customer care.
  • Works closely with management to develop and implement new spa services, enhancing the overall client experience and driving business growth.
  • Monitors inventory levels and orders supplies, ensuring seamless spa operations and uninterrupted client services.

Account Manager

Matthews Landscape
03.2021 - 05.2023
  • Managed client accounts, ensuring satisfaction and retention, leading to a 12% increase in renewals.
  • Quick learner with a strong work ethic; consistently punctual and dedicated to delivering high-quality results.
  • Analyzed client data to identify trends and optimize service offerings, resulting in a 10% increase in upsells.
  • Fostered strong client relationships through effective communication and problem-solving.
  • Maintained detailed client records and contracts, ensuring accuracy and compliance with industry standards.
  • Passionately engaged with clients to understand their needs, driving continuous improvement and achieving high client satisfaction scores.

Physical Therapist Tech

Christus Outpatient
12.2020 - 02.2021
  • Eager to learn quickly and work diligently; consistently punctual and dependable in all tasks.
  • Assisted physical therapists with patient exercises, ensuring optimal care and recovery; recognized for improving patient satisfaction by 20%.
  • Worked closely with a multidisciplinary team to develop personalized therapy plans, enhancing patient outcomes and team efficiency.
  • Coordinated with therapists to implement treatment plans, enhancing team efficiency and patient outcomes.

Administration

Eco Mulch and Sod
01.2020 - 12.2020
  • Managed office operations, ensuring efficient workflow and timely completion of tasks - Enhanced productivity - Organizational skills - Streamlined processes - Improved team efficiency.
  • Fostered team collaboration by organizing regular meetings, improving communication and project alignment across departments.
  • Monitored office supply levels, ensuring timely replenishment and preventing workflow disruptions, leading to uninterrupted operations.

Assistant Director

Kid’s Campus
05.2014 - 12.2019
  • Managed daily operations, improving staff efficiency and student engagement.
  • Implemented new curriculum, resulting in higher student performance metrics.
  • Coordinated staff training programs, enhancing team skills and collaboration.
  • Oversaw budget planning, achieving cost savings and resource optimization.
  • Facilitated parent-teacher communication, increasing satisfaction and involvement.
  • Eager to learn and adapt quickly, demonstrating a strong work ethic and punctuality in all tasks, ensuring timely and accurate results.
  • Fostered a positive learning environment, boosting student morale and engagement through innovative activities and personalized support.

Education

Allied Health

Bossier Parish Community College
05.2016

Diploma -

Captain Shreve High School
Shreveport, LA
05.2014

Skills

  • Problem-solving
  • Time management
  • Communication
  • Leadership
  • Teamwork
  • Critical thinking
  • Reliability

Timeline

Evoked Potential Tech

Willis Knighton Medical Center
08.2024 - Current

Lead Spa Attendant

Spa Concepts
03.2024 - 08.2024

Account Manager

Matthews Landscape
03.2021 - 05.2023

Physical Therapist Tech

Christus Outpatient
12.2020 - 02.2021

Administration

Eco Mulch and Sod
01.2020 - 12.2020

Assistant Director

Kid’s Campus
05.2014 - 12.2019

Allied Health

Bossier Parish Community College

Diploma -

Captain Shreve High School

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Savannah Christie