Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Clago

Waxahachie

Summary

Dynamic hospitality professional with extensive experience at Mo and Haris Italian Bistro, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective communication and multitasking. Skilled in POS systems and conflict resolution, consistently fostering positive relationships with customers and colleagues alike.

Overview

3
3
years of professional experience

Work History

Host

Mo and Haris Italian Bistro
01.2024 - 08.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Server

Mo and Haris Italian Bistro
01.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier Team Lead

Taco Bell
03.2023 - 08.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Cashier

Atwoods
03.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Nursing

Stephan F Austin
Nacogdoches, TX

High School Diploma - Health Science

Waxahachie Global High School
Waxahachie
08.2025

Associate of Science - Nursing

Navarro College
Corsicana, TX
08.2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Exceptional communication
  • Detail-oriented
  • Professional appearance
  • POS software
  • Server support
  • Telephone reception
  • Seating arrangements
  • Reservation coordination
  • Up-selling techniques
  • First aid training
  • Workflow optimization
  • Front of house organization
  • Menu management
  • Menu rotation
  • Hospitality and accommodation
  • Food allergy awareness
  • Health standards
  • Online reservations
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Conflict resolution
  • POS systems
  • Staff training
  • Refund handling
  • ID verification

Timeline

Host

Mo and Haris Italian Bistro
01.2024 - 08.2025

Server

Mo and Haris Italian Bistro
01.2024 - 08.2025

Cashier Team Lead

Taco Bell
03.2023 - 08.2024

Cashier

Atwoods
03.2022 - 03.2023

Nursing

Stephan F Austin

High School Diploma - Health Science

Waxahachie Global High School

Associate of Science - Nursing

Navarro College

Similar Profiles

CREATE PROFILE
Savannah Clago