Savannah Coleman
Max Meadows,VA
Summary
Dynamic Manufacturing Team Lead at Somic America Inc. with a robust history of increasing efficiency and minimizing costs. Expertise in team leadership and problem-solving has led to the successful supervision of production processes and the implementation of quality control measures, significantly enhancing product standards and operational excellence. Dedicated to continuous improvement and promoting collaboration within teams.
Detail-oriented professional with a strong commitment to excellence, equipped with exceptional communication and interpersonal skills. Experienced in data entry and financial transactions, demonstrating the ability to accurately manage money while efficiently memorizing product details. Proven track record of cultivating strong customer relationships to enhance satisfaction and loyalty. Seeking opportunities to apply these skills in a dynamic, client-focused environment.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Manufacturing Team Lead
Somic America Inc.
Wytheville, VA
10.2016 - Current
- Analyzed production data and identified areas for improvement in efficiency and cost savings.
- Determined areas in need of improvement and managed resolutions.
- Verified operation of equipment by calling for repairs and evaluating new equipment.
- Supervised assembler teams and trained or oriented new employees on procedures.
- Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
- Collaborated with team members to complete demanding projects under tight deadlines.
- Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
- Operated machinery, forklifts and other heavy equipment.
- Noted equipment problems and requested maintenance support to minimize downtime.
- Evaluated employee performance, identified areas of improvement and communicated plans to employees.
- Monitored the production process for adherence to quality control requirements.
- Trained new employees on company policies, procedures, and safety regulations.
Server
Sagebrush Steakhouse
Wytheville, VA
05.2012 - 10.2016
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Trained new employees to perform duties.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted customers, answered questions and recommended specials to increase profits.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to high volume of daily customers.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Retailer
Kmart, Sears Holding
Wytheville, VA
11.2014 - 02.2015
- Assessed customer needs and educated on product functionality and features.
- Handled customer complaints professionally while ensuring satisfaction levels remained high.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Managed cash drawer and facilitated sales using cash, credit and gift card.
- Ticketed, arranged and displayed merchandise to promote sales.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Encouraged customers to sign up for loyalty programs in order to increase repeat business.
Education
Dental Assisting Certificate - Dental Assisting
Wytheville Community College
Wytheville, VA05-2025
Skills
- Patient care
- Radiography techniques
- Dental software
- Customer service
- Team collaboration
- Communication skills
- Time management
- Professionalism
- Problem solving
- Time management mastery
- Diagnostic
- Relationship building
- Dependable and responsible
- Safety procedures
- Continuous improvement
- Multitasking Abilities
- Team leadership and coordination
- Self motivation
- Infection control
References
References available upon request.
Timeline
Manufacturing Team Lead
Somic America Inc.
10.2016 - Current
Retailer
Kmart, Sears Holding
11.2014 - 02.2015
Server
Sagebrush Steakhouse
05.2012 - 10.2016
Dental Assisting Certificate - Dental Assisting
Wytheville Community College
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