Savannah Crews
Orange Park,FL
Summary
Versatile, action-focused Veterinarian Technician supporting care for small animals with a passion for emergency and critical care. Energetic, outgoing and goal driven professional with a background in veterinary medicine, customer service, food industry and business settings.
Overview
8
8
years of professional experience
Work History
Emergency Veterinary Nurse
Capital Veterinary Specialists
10.2022 - Current
- Triaged incoming patients to determine treatment needs and urgency of care.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics with use of medical math.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Collected patient bodily samples for laboratory analysis. Performed radiographs, assisted ultrasounds and placed IV catheters.
- Performed medical intervention and therapy for animals in collaboration with Veterinarians.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to clients and handled challenging situations with ease.
Veterinarian Technician
Jacksonville Humane Society
07.2021 - 11.2022
- Perform physical exam; accurately counts heart, pulse rate, capillary refill time, mucous membranes, temperature, respiratory rate and effort.
- Knowledge on immunizations and ability to draw up and administer to patients.
- Experience in foster and neonatal animal care.
- Ability to perform and read common diagnostics such as ear/skin cytology, fecal float, DTM, IDEXX snap tests and experience in urinalyses.
- Preformed assessments of paws, ears and eyes for injuries or infections as part of initial evaluation.
- Ability to diagnose common illnesses
- Properly calculate medical math and administer medications via appropriate routes and duration, with common medication knowledge and side effects.
- Ability to induce, intubate, monitor, and recover anesthesia in patients and use anesthesia/monitoring equipment
- Proficient at performing phlebotomy, diagnostic testing and placing intravenous catheters in peripheral vessels.
- Performed splint and soft tissue bandage placement
- Knowledge in radiography using proper technique positioning of patients
- Able to restrain patients during intake process, consults, examinations and during diagnostics using fear free techniques
- Fear free certified and Euthanasia certified by FACA.
Fraud Operations Specialist
CITI Bank USA
06.2020 - 07.2021
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Provided exemplary level of customer service to clients and company personnel.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Barista
Starbucks
11.2017 - 03.2022
- Created wide variety of hot and cold drinks daily with consistently positive customer satisfaction scores.
- Educated customers and staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained cleanliness and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cultivated ability to recall customers' names and address each by name.
- Complied with standards for merchandising, stocking and storing product.
Logistics Coordinator
Suddath Global Logistics LLC
08.2019 - 03.2020
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
- Maintained department procedures manual detailing processing requirements for each individual account
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
- Monitored and reported on transportation costs and ensured shipping documents were properly filed
- Collaborated with new and established vendors to negotiate optimal pricing and scheduling
- Generated all documentation and information required for customer shipments
- Processed and entered all customer orders into database and provided proactive customer service for all accounts
- Ensured accurate account invoicing through collaboration with accounting department
- Tracked orders and notified customers of status or potential delays
- Managed up to 40 deliveries a day
Administrative Office Assistant
KIS-Consulting
03.2019 - 07.2019
- Arranged tickets and plans for staff travel, including flights, hotel rooms and ground transportation
- Developed and updated Excel spreadsheets to track, analyze and report on performance and sales data
- Kept reception area clean and neat to give visitors positive first impression
- Recorded expenses and maintained accounting records
- Drafted professional business memos, letters and marketing copy to support business objectives and growth
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
- Coordinated responses to emails and other correspondence to facilitate communication and enhance business processes
- Updated executives on changing business needs by thoroughly documenting internal and client meetings
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Handle communications with four law firms updating and inquiring on behalf client claims
Beauty Consultant
Target
11.2017 - 01.2019
- Maintained a full stock of inventory and ensured proper sanitation of makeup tools.
- Completed purchases and processed payments.
- Provided clients with personalized skin care recommendations to support maintenance of healthy skin.
- Cultivated productive and positive relationships with customers built on loyalty and service.
- Kept up-to-date with industry standards, trends and techniques.
- Upsold additional products and services to increase sales numbers.
- Demonstrated application techniques to achieve desired looks.
- Arranged merchandise to present visually appealing displays that drive sales.
- Filed paperwork and organized computer-based information.
- Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
- Managed customer relations and customer service through daily communication and interaction.
- Performed sales transactions, refunds and orders for customers.
Service Manager
Chipotle Mexican Grill
08.2016 - 10.2017
- Open/close the restaurant, schedule interviews and administer actions in Taleo, complete new hire training and management training, order change and conduct bi-weekly restaurant facility audits
- Monitor food preparation methods, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Maintain food and equipment inventories, and keep inventory records
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Conducting transfers from another store
- Conduct and keep record of inventories
- Order and purchase equipment and supplies
- Input service channel requests for restaurant equipment issues
- Schedule catering services for community events, as well as partner with the community and businesses for promotions
- Perform some food preparation or service tasks such as cooking, clearing tables and table touches, and serving food and drinks when necessary
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Count money and make bank deposits
- Experience with paper slip deposits and Summit smart safes
- Schedule staff hours and assign duties on shift's deployment
Cashier/Waitress
Vitiano's Italian Cuisine
05.2016 - 07.2016
- Greet guests and seat them at tables or in waiting areas
- Provide guests with menus
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Take and prepare to-go orders
- Operate cash registers to accept payments for food and beverages
- Prepare cash receipts after establishment closes and make deposits
Film Crew Member
Amc Entertainment
05.2015 - 05.2016
- Greet patrons attending entertainment events
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Sell and collect admission tickets and passes from patrons at entertainment events
- Issue receipts, refunds, credits, or change due to customers
- Work with others to change advertising displays
- Settle seating disputes or help solve other customer concerns
- Prepare and cook simple foods and beverages, such as flavored pretzels, pizza, hot dogs, assortment of deep-fried items, popcorn, smoothies and coffee using proper safety precautions and sanitary measures
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Request information or assistance using paging systems
- Maintain sanitation, health, and safety standards in work areas
Education
Associate of Science - Animal Sciences
Penn Foster College
Scottsdale, AZ08.2025
High School Diploma - General Studies
Oakleaf High School
Orange Park, FL2017
Skills
- Veterinary Care
- Operational efficiency
- Diagnostic Equipment
- Proficient in Microsoft Office applications and Google Teams
- Flexible and adaptable
- Strong multi-tasking skills
- Compassionate Care
Timeline
Emergency Veterinary Nurse
Capital Veterinary Specialists
10.2022 - Current
Veterinarian Technician
Jacksonville Humane Society
07.2021 - 11.2022
Fraud Operations Specialist
CITI Bank USA
06.2020 - 07.2021
Logistics Coordinator
Suddath Global Logistics LLC
08.2019 - 03.2020
Administrative Office Assistant
KIS-Consulting
03.2019 - 07.2019
Barista
Starbucks
11.2017 - 03.2022
Beauty Consultant
Target
11.2017 - 01.2019
Service Manager
Chipotle Mexican Grill
08.2016 - 10.2017
Cashier/Waitress
Vitiano's Italian Cuisine
05.2016 - 07.2016
Film Crew Member
Amc Entertainment
05.2015 - 05.2016
Associate of Science - Animal Sciences
Penn Foster College
High School Diploma - General Studies
Oakleaf High School
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