Savannah Crouch

• Developed customer service policies, procedures and standards for operational teams.
• Provided support to Operations Manager by engaging with members, leading other assistants, and enforcing policies.
• Participated in team meetings to provide feedback on operational issues and solutions.
• Encouraged peers to provide excellent customer service and maintain professionalism.

Kitchen Staff:

• Cleaned and sanitized frequently to maintain health code standards.
• Contributed to successful kitchen operations with smooth handling of daily checklists.
• Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.

Life Guard:

• Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
• Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
• Patrolled to identify anyone needing assistance and offered immediate care.

Female Staff Leader:

• Established performance goals for each team member, ensuring objectives were met in a timely fashion.
• Monitored and evaluated staff performance, providing feedback and coaching as needed.
• Learned leadership skills and how to work with a diversity of people.
• Consistently worked with students between the ages of 15 and 27.

Cashier:

• Operated cash register, collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.
• Accepted cash and credit card payments, issued receipts and provided change.