Dedicated Patient Care Technician with proven expertise in vital signs monitoring and exceptional patient services, honed at St Thomas West. Skilled in fostering patient satisfaction through compassionate care and effective communication, I excel in high-stress environments, ensuring optimal patient care. My collaborative approach and adherence to infection control standards underscore my commitment to healthcare excellence.
Overview
2
2
years of professional experience
Work History
Patient Care Technician
St Thomas West
10.2024 - Current
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Reduced stress for patients and families through effective communication and empathetic support.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Collected and documented patient information to aid in accurate medical record keeping.
Assisted nursing staff with medical procedures to support patient care plans.
Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Administrative Assistant
Debbie’s Tax and Bookkeeping
03.2024 - 06.2025
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
CNA
NHC
03.2023 - 04.2024
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Education
GED -
Penn Foster
Remote
04.2020
Skills
Vital signs monitoring
CPR certification
Patient observation
Blood glucose testing
Blood glucose monitoring
Catheter care
Infection control standards
Basic life support
ADL support
Infection control
Phlebotomy techniques
Feeding assistance
Specimen collection
Patient positioning
Adaptable
Professional bedside manner
Patient services
Emergency response
Patient education
Data collection
Wound care
Team collaboration
End-of-life care
Health monitoring
Vitals documentation
Restocking supplies
HIPAA compliance
Certified in CPR/AED
Vital signs
Calm under stress
Attention to detail
Patient care technician (PCT)
Responding to emergencies
Collecting vital signs
CNA certification
Phlebotomy training
Family communication
Patient assessments
Medical terminology
Timeline
Patient Care Technician
St Thomas West
10.2024 - Current
Administrative Assistant
Debbie’s Tax and Bookkeeping
03.2024 - 06.2025
CNA
NHC
03.2023 - 04.2024
GED -
Penn Foster
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