Savannah Dear
Waco
Summary
Professional business professional with strong foundation in strategic planning, project management, and financial analysis. Proven ability to drive team collaboration and deliver results in dynamic environments. Skilled in data-driven decision making, stakeholder communication, and process optimization. Reliable, adaptive, and focused on achieving organizational goals.
Overview
7
7
years of professional experience
Work History
Medical Administrator
Clark Wellness
02.2024 - Current
- Managed patient scheduling to optimize clinic operations and enhance patient flow.
- Coordinated electronic health record updates, ensuring accuracy and compliance with regulatory standards.
- Addressed patient inquiries and concerns, fostering positive relationships and promoting patient satisfaction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Care Technician
Baylor Scott and White Hillcrest
02.2022 - 04.2023
- Assisted nursing staff with patient care tasks, ensuring comfort and safety for all patients.
- Monitored vital signs, recording changes to provide accurate information for treatment decisions.
- Educated patients on medical procedures and care plans, enhancing understanding and compliance.
- Maintained cleanliness of patient rooms and equipment to uphold health and safety standards.
Patient Service Representative
Acension Health System
09.2020 - 01.2022
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Managed patient scheduling and appointment coordination to optimize clinic workflows.
- Assisted in processing insurance claims, ensuring accurate submissions and timely follow-ups.
- Maintained patient confidentiality while handling sensitive information with discretion.
Bank Teller
Wells Fargo
08.2018 - 08.2020
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, enhancing service satisfaction through effective communication.
- Managed cash drawer operations, maintaining accurate balances and minimizing discrepancies.
Education
No Degree -
McLennan Community College
Waco, TXSkills
- Resource allocation optimization
- Patient confidentiality maintenance
- Conflict resolution strategies
- Organizational skills development
- Attention to detail focus
- Effective communication techniques
- Analytical thinking
- Operations management
Timeline
Medical Administrator
Clark Wellness
02.2024 - Current
Patient Care Technician
Baylor Scott and White Hillcrest
02.2022 - 04.2023
Patient Service Representative
Acension Health System
09.2020 - 01.2022
Bank Teller
Wells Fargo
08.2018 - 08.2020
No Degree -
McLennan Community College
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