Skilled Veterinary Technician with proven expertise in emergency and preventive care, as well as exceptional client education abilities. At Lakeshore Animal Hospital, I enhanced patient outcomes through advanced diagnostic imaging and surgical support, while also providing compassionate support to pet owners. Mastery in medication administration and a knack for fostering positive client relationships underscore my professional approach.
Overview
5
5
years of professional experience
Work History
Veterinary Technician
All Pet Complex - NVA
06.2024 - Current
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Restrained animals to protect veterinarians from potential harm.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Filed daily progress records, surgery logs, x-ray logs, and routine records.
Obtained patient history from owners and performed physical examinations.
Educated clients on nutrition, preventive health and other animal care.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Assisted in preparation and administration of anesthesia for surgical processes.
Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
Veterinary Technician
Lakeshore Animal Hospital
06.2020 - 07.2023
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Restrained animals to protect veterinarians from potential harm.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
Administered medications to animals in treatment and documented changes in condition.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
Monitored vital signs of animals during surgical procedures and provided postoperative care.
Receptionist
Lakeshore Animal Hospital
06.2020 - 07.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.