Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Eden

Clinton

Summary

Experienced professional in administrative and customer service roles, eager to expand expertise and embrace new connections, concepts, and growth opportunities. Passionate about delivering exceptional service and fostering positive relationships with clients and colleagues. Strong organizational skills, attention to detail, and commitment to continuous learning for success in a dynamic team environment.

Overview

13
13
years of professional experience

Work History

Inspections Coordinator

SunRun Installation Services
05.2022 - Current
  • Coordinate and schedule rough and final building and fire inspections with local building departments
  • Coordinate and schedule Remove and Reinstall building inspections
  • Responsible for handling CSL’s schedule for on-site inspections as well as customer communication
  • Order all PE Affidavits
  • Review, order and submit PE documents and photos to AHJ's prior to inspections
  • Work closely with Electrical Inspections team for ESO proof and M2 tasks
  • Review As Builts tasks and submit to AHJ for review post installation
  • Handle Ad Hoc fail tasks and ensure corrections are made for reinspection
  • Responsible for fees associated with inspections i.e. reprinted permit cards, re-inspection fees etc.
  • Utilize daily reports and tracking through Salesforce CRM and Excel spreadsheets

Permit Coordinator

SunRun Installation Services
11.2021 - 05.2022
  • Submit building and electrical permits for solar panel projects while reviewing plan-sets and engineering blueprints
  • Receive and process approved permit cards
  • Process payments for permit fees utilizing expense reports and check register
  • Be in close contact with building departments to follow up on projects and permit issuance
  • Delivering and picking up issued permit cards from various town halls
  • Communication to customers to obtain wet signatures on applications per town’s requirements

Operations Administrator

Renewal by Andersen
09.2013 - 11.2021
  • Order Processor - Heavy volume of data entry into Salesforce provided by field technicians - configuring orders manually and coordinating shipments with home office factory. Handling receiving paperwork from shipments provided by warehouse
  • Scheduling Coordinator - Scheduling installation of product and scheduling field technicians for measurement appointments
  • Booking Coordinator - Processing all incoming contracts and deposits. Drafting and sending contract amendments to customers for approval
  • Concierge Customer Service - Inbound/outbound calls to homeowners to confirm appointments and handle various issues
  • Permit Coordinator - Applying for building permits with individual towns as well as working with condo associations to receive approval for homeowners’ projects
  • Service Coordinator - Scheduling service appointments and ordering replacement product
  • Accounts Payable - Processing labor and bonuses for installation crews and paying various invoices and bills

Receptionist/Scheduling Coordinator

Champion Windows
04.2012 - 07.2013
  • Scheduling low volume of installations, services, and in-home estimates. Light filing and clerical work

Education

Bachelor of the Arts - Political Science

Regis College
Weston, MA
05.2011

Skills

  • Account Management
  • CRM Software - Salesforce
  • Administrative experience
  • Project scheduling
  • Accounts Payable
  • Microsoft Outlook
  • Microsoft Office
  • Customer service

Timeline

Inspections Coordinator

SunRun Installation Services
05.2022 - Current

Permit Coordinator

SunRun Installation Services
11.2021 - 05.2022

Operations Administrator

Renewal by Andersen
09.2013 - 11.2021

Receptionist/Scheduling Coordinator

Champion Windows
04.2012 - 07.2013

Bachelor of the Arts - Political Science

Regis College

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Savannah Eden