Summary
Overview
Work History
Education
Skills
References
Timeline
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Savannah Erja

Claremore,OK

Summary

Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Walgreens
Claremore, OK
07.2023 - 06.2024
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Ensured compliance with safety regulations and company policies.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained up-to-date knowledge of company products and services.

Team Leader

Jimmy Johns Subs
Garden City, KS
04.2020 - 01.2024
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Monitored daily workflow to ensure adherence to established policies and procedures.

Head Housekeeper

Wagon Wheel Hotel
Mackay, Idaho
01.2020 - 03.2023
  • Inspected and monitored housekeeping standards to ensure high quality of service.
  • Coordinated activities between different departments, such as Front Office and Maintenance.
  • Assigned tasks to housekeeping staff, ensuring that all duties were completed in a timely manner.
  • Performed daily inspections of guest rooms to identify maintenance needs.
  • Organized inventories of linen, cleaning products and other items used by the Housekeeping Department.

Education

High School Diploma -

Garden City High School
Garden City, KS
10-2019

Skills

  • Cost Reduction
  • Sales monitoring
  • Product and service knowledge
  • Employee Scheduling
  • Employee Performance Evaluations
  • Recruiting and interviewing
  • Customer Relationship Management (CRM)
  • Retail Operations

References

  • Dalliea Dellitt (832) 477-3882 - Coworker
  • Linda (503) 799-3019 - Employer
  • Cindy Blackwell (208) 588-3331

Timeline

Assistant Manager

Walgreens
07.2023 - 06.2024

Team Leader

Jimmy Johns Subs
04.2020 - 01.2024

Head Housekeeper

Wagon Wheel Hotel
01.2020 - 03.2023

High School Diploma -

Garden City High School

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Savannah Erja