Savannah Fairchild-Lowe
Professional Assistant
Saginaw,MI
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
12
12
years of professional experience
Work History
Community Manager
Havenpark Communities
Midland, MI
03.2022 - 06.2022
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediateattention
- Evaluated property conditions and recommended improvements
- Collected rental payments from residents and kept meticulous records of delinquent accounts
- Worked with maintenance staff to complete timely repairs and enhancements
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budgetmanagement and internal collaboration.
Community Manager
Satellite Management Company
Victorville, CA
07.2021 - 02.2022
- Managed 69 unit property
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-insand move-outs
- Collaborated site foreman during interior renovations and construction
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediateattention
- Evaluated property conditions and recommended improvements
- Collected rental payments from residents and kept meticulous records of delinquent accounts
- Worked with maintenance staff to complete timely repairs and enhancements
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budgetmanagement and internal collaboration
- Received and processed resident payments and updated system accounts with the latest information
- Improved processes through expense management
- Introduced effective emergency resolutions and managed special projects
- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions
- Inspected units before and after tenant moves to write effective leases and determine charges orreadiness for new tenants
- Boosted signed renewals by 10% while maintaining 4% rental rate increases.
Assistant Manager
Satellite Management Company
Rancho Cucamonga, CA
09.2020 - 07.2021
- Assisted in managing 168-unit property
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-insand move-outs
- Collaborated site foreman during interior renovations and construction
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediateattention
- Evaluated property conditions and recommended improvements
- Collected rental payments from residents and kept meticulous records of delinquent accounts
- Worked with maintenance staff to complete timely repairs and enhancements
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budgetmanagement and internal collaboration
- Received and processed resident payments and updated system accounts with the latest information
- Improved processes through expense management
- Introduced effective emergency resolutions and managed special projects
- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions
- Inspected units before and after tenant moves to write effective leases and determine charges orreadiness for new tenants
- Boosted signed renewals by 10% while maintaining 4% rental rate increase
Leasing Consultant
Satellite Management Company
West Covina, CA
06.2019 - 09.2020
- Leased on a property with over 450 units
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediateattention
- Collected rental payments from residents and provided receipts
- Maintained knowledge of lease and renewal rates to advocate for appropriate changes
- Inspected units before and after a tenant moved to write a full report for management
- Trained 3 employees weekly on new processes and procedures in the office and Yardi CRM to ensureconsistency
- Assisted Community Manager in Weekly Meetings and Training.
Executive Assistant
Rafi Gorges, Inc
El Cajon, CA
06.2018 - 10.2018
- Supported executive and managed most business related tasks for them such as creating reports,organizing meeting materials, taking notes, and other organizational tasks
- Performed as a Transaction Coordinator for all commercial and residential transactions
- Wrote contracts for new listings and offers for both residential and commercial properties
- Handled digital marketing and content for real estate listings
- Responsible for website maintenance and proofreading content.
Administrative Assistant
Oilcloth Alley
Oceanside, CA
06.2017 - 06.2018
- Provided administrative support to ensure efficient operation of the office and warehouse
- Responsiblefor confidential and time-sensitive material
- Effectively communicated via phone and email ensuring thatall duties were completed accurately and delivered with high quality
- Led warehouse staff to ensureproducts were delivered in a timely manner with little to no errors in processing
- Received and processed daily orders from wholesale companies and online store to warehouse
- Quality checked and packaged orders each day with 98% accuracy
- Managed online store on multiple platforms (i.e
- Etsy, Amazon, Website)
- Performed weekly inventory checking in the warehouse
- Handled email inquiries from new and past clients.
Administrative Assistant
BUSINESS CONNECTIONS
Red Bluff, CA
12.2015 - 06.2017
- Created and designed monthly tenant/client newsletter
- Established procedures for internal labeling and organization
- Ran monthly reports for rent and produced notices for delinquent accounts
- Created new checklists and forms to streamline new and exiting tenant processes
- Handled incoming calls, payments, and contracts.
Dollar General Sales Associate
Dollar General
Los Molinos, CA
11.2015 - 03.2016
- Consistently rated highly in customer service by supervising manager
- Completed my daily tasks in an orderly and effective manner, which allowed me to assist in otherplaces in the store
- Acted as the point of contact for customers
- Assisted in setting and maintaining plan-o-grams and programs
- Built merchandise displays
- Stocked merchandise; rotate and face merchandise on shelves
- Restocked recovered merchandise
- Assisted customers by locating merchandise
- Operated cash register and flatbed scanner to itemize and total customer purchases and baggedmerchandise
Executive Assistant
Hightower Real Estate Group
Chico, CA
05.2015 - 10.2015
- Handled incoming phone calls, emails, and walk-ins
- Created flyers and marketing for real estate clients
- Handled the For Sale By Owner (FSBO) coordination which included marketing, cold calls, andscheduling appointments
- Acted as a transaction coordinator for all real estate deals.
Office Manager
Star Property Management
Oceanside, CA
12.2010 - 10.2014
- Kept office clean and presentable to the public, and decorated for holidays and events
- Maintained company website and rental listings
- Handled payments and deposits
- Ran the Vacation Rental department including reservations, repairs, on-call, and inspections
- Kept an orderly account payable and receivable binder, wrote checks, and paid bills
- Designed marketing flyers and digital ads.
Education
Real Estate
Miracosta College
Oceanside, CAReal Estate
Kaplan University
Davenport, IASkills
- Payment management
- Property tours and inspections
- Client service and support
- Expertise in Google Suite
- Administrative abilities
- Meeting participation
- Expertise in Yardi
- Property management
- Leasing and sales
- Expertise in Microsoft 365
- Administrative support
- Office management
- Proofreading
- Business administration
- Sorting and labeling
- Office administration
- Filing and data archiving
- Database administration
- Scheduling
- Social media knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Community Manager
Havenpark Communities
03.2022 - 06.2022
Community Manager
Satellite Management Company
07.2021 - 02.2022
Assistant Manager
Satellite Management Company
09.2020 - 07.2021
Leasing Consultant
Satellite Management Company
06.2019 - 09.2020
Executive Assistant
Rafi Gorges, Inc
06.2018 - 10.2018
Administrative Assistant
Oilcloth Alley
06.2017 - 06.2018
Administrative Assistant
BUSINESS CONNECTIONS
12.2015 - 06.2017
Dollar General Sales Associate
Dollar General
11.2015 - 03.2016
Executive Assistant
Hightower Real Estate Group
05.2015 - 10.2015
Office Manager
Star Property Management
12.2010 - 10.2014
Real Estate
Miracosta College
Real Estate
Kaplan University
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