Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

SAVANNAH FIGLER

Oviedo,FL

Summary

Results-driven retail leader with 7+ years of experience in sales, operations, and team management. Offering leadership, operational excellence, and a passion for wellness. Known for strong collaboration, adaptability, and reliability in dynamic environments, focused on delivering results through effective support and coordination.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Staff Assistant

City of Altamonte Springs
01.2024 - Current
  • Supported permitting processes and documentation with attention to detail and regulatory compliance
  • Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
  • Established strong relationships with government agencies, enabling expedited access to public records when necessary.
  • Enforced compliance with city regulations and ordinances pertaining to nuisance housing, building codes and health and safety.

Operations Manager

Talbots
04.2022 - 01.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.


Operations Manager

Talbots
03.2021 - 04.2022
  • Communicated with clients and scheduled them for appointments
  • Managed the organization and labeling of merchandise according to company standards
  • Tracked KPIs like average transaction value and conversion rate to evaluate store performance
  • Provided senior management with insights based on analysis reports to support decision-making

Sales Manager

Talbots
07.2019 - 03.2021
  • Analyzed sales trends, identified key product categories, and leveraged promotions to boost sales
  • Trained staff on personalized service techniques, enhancing customer loyalty and repeat business
  • Addressed and resolved complaints quickly, monitored feedback, and implemented improvements
  • Assisted with payroll processing, ensuring accurate tracking of employee hours

Sales Associate Key Holder

Talbots
03.2017 - 07.2019
  • Mentored team members on effective sales techniques, improving customer engagement
  • Operated the cash register, processed transactions, and managed cash handling with precision
  • Managed opening/closing duties, restocked merchandise, and ensured a clean, organized sales floor for optimal customer satisfaction

Education

Business Administration - Integrated Business

University of Central Florida
Orlando, FL
06-2021

Associates in Arts -

Valencia College
Orlando, FL
08-2018

Skills

  • Staff training and development
  • Customer experience management
  • Visual merchandising expertise
  • KPI analysis and management
  • Inventory Management & Product Flow
  • Skilled in both Mac and Windows operating systems
  • Payment Processing & Cash Handling
  • Effective Written & Verbal Communication

Certification

  • Retail Sales Management
  • Sales Forecasting
  • Sales Performance Measurement and Reporting
  • Soft Skills for Sales Professionals
  • Persuasive Selling

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Staff Assistant

City of Altamonte Springs
01.2024 - Current

Operations Manager

Talbots
04.2022 - 01.2024

Operations Manager

Talbots
03.2021 - 04.2022

Sales Manager

Talbots
07.2019 - 03.2021

Sales Associate Key Holder

Talbots
03.2017 - 07.2019

Business Administration - Integrated Business

University of Central Florida

Associates in Arts -

Valencia College

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