Savannah Flores

• Maintained a clean and organized work area throughout shift.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
• Addressed customer needs, responding to specific requests.
• Assisted customers with product selection and ordering process.
• Rotated through series of different stations based on team needs.
• Operated cash registers to process payments from customers.
• Prepared smoothies according to customer orders, using fresh fruits and vegetables.
• Monitored inventory levels of ingredients and placed orders for replenishment when necessary.

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• Maintained accurate records of all sales and prospecting activities.
• Negotiated pricing contracts with customers to maximize profits.
• Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
• Greeted customers and provided product information.
• Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
• Advised customers on financing options and warranties available for their purchase.
• Maintained customer satisfaction by providing prompt, reliable service.
• Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Maintained an organized filing system of paper documents and electronic files.

• Provided excellent customer service by responding to inquiries promptly and professionally.
• Handled customer complaints in a professional manner while resolving issues in an efficient manner.
• Assisted in the ordering, receiving, stocking and distribution of merchandise.
• Assisted in training new employees on front desk operations and customer service standards.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Managed reservations, waitlists, and special requests for large parties.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Managed guest expectations by relaying information regarding hours, wait times and specials.

• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Greeted guests warmly upon arrival, seating them promptly.
• Managed the waiting list, ensuring that all parties were seated in a timely manner.
• Provided excellent customer service by addressing customer needs promptly.
• Verified that prepared food met requirements for quality and quantity before delivery.
• Organized and tracked to-go orders while maintaining accuracy.

• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled and confirmed appointments.
• Greeted visitors and provided them with assistance.
• Updated and recorded customer or client information to maintain accounts.
• Answered and directed incoming calls using multi-line telephone system.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Answered any questions customers had about the store's products and services.

• Took prospective residents on tours of the property of units available
• Kept track of residents packages and input them in our system
• Planned resident events every month
• Leased units to prospective residents and issued leases and renewals
• Informed residents of certain changes and updates by email, letter, call, etc
• Monitored and noted all incoming and outgoing activity
• Managed all social media accounts and posted for engagement.
• Provided administrative support to the Marketing Manager daily.
• Assisted in organizing promotional events and tradeshows.
• Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.

• Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
• Maintained high levels of professionalism while interacting with customers via phone or email.
• Resolved customer complaints in a timely manner to ensure customer satisfaction.
• Updated customer accounts, addresses and contact information within call management databases.
• Navigated through computer systems to review information and respond appropriately to callers.
• Maintained records of customer interactions, transactions, comments, and complaints.