Savannah Fouts

• Completed inventory and shipment orders as support to the Café Manager
• Delegated weekly tasks to the Café baristas
• Maintained high cleanliness standards and supervised cleaning tasks assigned to baristas
• Trained new hires on POS, Starbucks menu drinks, and food preparation, safety, and service
• Fluency in Starbucks menu and capable of taking unique customer orders, as well as making on and off-menu recommendations
• Maintained customer satisfaction and hospitality in the Café by seamlessly multitasking food and drink preparation with friendly customer interaction
• Experience working with all drink stations and working full shifts in the Café alone
• Understanding of cafe management duties and expectations from working closely with my previous cafe management
• Efficient ability to complete all of my own shift duties and support other baristas with tasks, as well as management, while maintaining cafe and sales standards

Trained in a Barnes & Noble Café to make and serve Starbucks beverages, prepare food items, work register and customer transactions, as well as complete all open and closing duties independently, while maintaining cleaning and organization in the café.