Savannah Funderburke
Decatur,GA
Summary
Dynamic professional with a proven track record, excelling in customer service and office organization. Demonstrated ability to enhance guest relations and streamline appointment scheduling, leading to improved operational efficiency. Skilled in creating engaging, age-appropriate activities, fostering both educational advancement and emotional development in children.
Overview
4
4
years of professional experience
Work History
After-School Care Provider
The Globe Academy
08.2023 - Current
- Introduced children to educational games and activities to boost learning.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining a safe and orderly group.
- Provided support and guidance to children in conflict resolution.
- Developed age-appropriate activities and crafts to engage children.
Lead Front Desk Receptionist
Aqua-Tots Swim Schools
06.2021 - 01.2023
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Operated a multi-line telephone system to answer and direct high volume of calls.
Server
Kura Revolving Sushi Bar
12.2020 - 05.2021
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA05-2026
Skills
- Homework Assistance
- Age-Appropriate Activities
- Child Supervision
- Guest Relations
- Appointment Scheduling
- File Management
- Data entry proficiency
- Customer Service
- Cash Handling
- Correspondence typing
- File Organization
- Office Organization
Timeline
After-School Care Provider
The Globe Academy
08.2023 - Current
Lead Front Desk Receptionist
Aqua-Tots Swim Schools
06.2021 - 01.2023
Server
Kura Revolving Sushi Bar
12.2020 - 05.2021
Bachelor of Science - Psychology
Georgia State University
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