Overview
Work History
Skills
Timeline
Generic

Savannah Gardner

Grand Rapids

Overview

8
8
years of professional experience

Work History

General Manager

Dirty Plate Bistro
Saranac
11.2024 - Current
  • Created innovative service and sales strategies to enhance customer retention.
  • Oversaw daily business operations such as staffing, scheduling, inventory control, customer service, and sales.
  • Utilized advanced communication skills to foster enduring connections with clients.
  • Created and executed operational plans to enhance productivity.
  • Assessed industry developments to optimize the competitive approach.
  • Created promotional methods leading to business growth.
  • Generated material for websites, social media, and email campaigns.

Assistant Manager

Gin Gin's GR
Grand Rapids
02.2024 - 12.2025
  • Engaged in meetings with upper management to provide operational updates.
  • Ensured that all staff members adhered to safety guidelines and regulations.
  • Distributed duties matching individual capabilities to foster professional development.
  • Mitigated guest concerns requiring advanced conflict-resolution strategies.
  • Organized meetings to analyze current business performance.
  • Managed inventory and stock levels
  • Delivered top-tier service through quick and professional responses.

Assistant Banquet Manager

Amway Grand Plaza
Grand Rapids
06.2023 - 02.2024
  • Trained staff in professional conduct when handling clients and guests.
  • Guided employees in efficient techniques for equipment breakdown and storage.
  • Directed inventory control to align with event specifications.
  • Evaluated standards and forthcoming events during routine meetings.
  • Cultivated and managed positive partnerships with vendors for successful events.
  • Reviewed banquet event orders to determine room layouts and schedule staff.
  • Supervised team performance to ensure seamless execution of banquet operations.

Assistant Manager

Merten's Prime
Grand Rapids
04.2022 - 06.2023
  • Engaged in meetings with upper management to provide operational updates.
  • Ensured that all staff members adhered to safety guidelines and regulations.
  • Distributed duties matching individual capabilities to foster professional development.
  • Mitigated guest concerns requiring advanced conflict-resolution strategies.
  • Organized meetings to analyze current business performance.
  • Managed inventory and stock levels
  • Delivered top-tier service through quick and professional responses.

Marketing Manager

Wolfhead Distillery
Grand Rapids
02.2022 - 12.2022
  • Conducted meetings to present marketing strategies.
  • Executed innovative promotional strategies aimed at enhancing income and audience growth.
  • Managed guest lists, catering arrangements, and schedules for events.

Assistant Manager - Marketing

Peacelab Yoga Studio
Grandville
06.2020 - 03.2021
  • Maintained up-to-date knowledge of company products and services.
  • Delivered constructive feedback and tailored coaching sessions to enhance team productivity.
  • Delegated work to staff, setting priorities and goals.
  • Assessed performance trends and provided actionable insights for leadership.

Bar Manager/Floor Manager

Brick & Porter
Grand Rapids
05.2018 - 05.2020
  • Contributed to designing seasonal ingredient-based menus sourced locally.
  • Provided leadership, insight and mentoring to newly hired employees to supply and awareness.
  • Oversaw observance of safety standards related to food and beverage service.
  • Managed inventory of alcohol, glassware, garnishes, ice, and bar accessories.
  • Tracked liquor stock and acquisition details meticulously for financial planning.
  • Supervised cash flow to ensure accuracy and consistency.

Skills

  • Sales strategy
  • Operational planning
  • Inventory management
  • Customer retention
  • Staff training
  • Conflict resolution
  • Vendor management
  • Event coordination
  • Marketing strategy
  • Team leadership
  • Safety compliance
  • Financial management
  • Communication skills
  • Business development
  • Mixology techniques
  • Customer service
  • Cash handling
  • Hospitality service expertise
  • Quality assurance
  • Multitasking capacity
  • Cross-functional team leadership
  • Employee scheduling
  • Staff development
  • Organizational skills
  • Community outreach
  • Time management
  • Operations oversight
  • Strategy

Timeline

General Manager

Dirty Plate Bistro
11.2024 - Current

Assistant Manager

Gin Gin's GR
02.2024 - 12.2025

Assistant Banquet Manager

Amway Grand Plaza
06.2023 - 02.2024

Assistant Manager

Merten's Prime
04.2022 - 06.2023

Marketing Manager

Wolfhead Distillery
02.2022 - 12.2022

Assistant Manager - Marketing

Peacelab Yoga Studio
06.2020 - 03.2021

Bar Manager/Floor Manager

Brick & Porter
05.2018 - 05.2020

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Savannah Gardner