Savannah Gardner
Grand Rapids
Overview
8
8
years of professional experience
Work History
General Manager
Dirty Plate Bistro
Saranac
11.2024 - Current
- Created innovative service and sales strategies to enhance customer retention.
- Oversaw daily business operations such as staffing, scheduling, inventory control, customer service, and sales.
- Utilized advanced communication skills to foster enduring connections with clients.
- Created and executed operational plans to enhance productivity.
- Assessed industry developments to optimize the competitive approach.
- Created promotional methods leading to business growth.
- Generated material for websites, social media, and email campaigns.
Assistant Manager
Gin Gin's GR
Grand Rapids
02.2024 - 12.2025
- Engaged in meetings with upper management to provide operational updates.
- Ensured that all staff members adhered to safety guidelines and regulations.
- Distributed duties matching individual capabilities to foster professional development.
- Mitigated guest concerns requiring advanced conflict-resolution strategies.
- Organized meetings to analyze current business performance.
- Managed inventory and stock levels
- Delivered top-tier service through quick and professional responses.
Assistant Banquet Manager
Amway Grand Plaza
Grand Rapids
06.2023 - 02.2024
- Trained staff in professional conduct when handling clients and guests.
- Guided employees in efficient techniques for equipment breakdown and storage.
- Directed inventory control to align with event specifications.
- Evaluated standards and forthcoming events during routine meetings.
- Cultivated and managed positive partnerships with vendors for successful events.
- Reviewed banquet event orders to determine room layouts and schedule staff.
- Supervised team performance to ensure seamless execution of banquet operations.
Assistant Manager
Merten's Prime
Grand Rapids
04.2022 - 06.2023
- Engaged in meetings with upper management to provide operational updates.
- Ensured that all staff members adhered to safety guidelines and regulations.
- Distributed duties matching individual capabilities to foster professional development.
- Mitigated guest concerns requiring advanced conflict-resolution strategies.
- Organized meetings to analyze current business performance.
- Managed inventory and stock levels
- Delivered top-tier service through quick and professional responses.
Marketing Manager
Wolfhead Distillery
Grand Rapids
02.2022 - 12.2022
- Conducted meetings to present marketing strategies.
- Executed innovative promotional strategies aimed at enhancing income and audience growth.
- Managed guest lists, catering arrangements, and schedules for events.
Assistant Manager - Marketing
Peacelab Yoga Studio
Grandville
06.2020 - 03.2021
- Maintained up-to-date knowledge of company products and services.
- Delivered constructive feedback and tailored coaching sessions to enhance team productivity.
- Delegated work to staff, setting priorities and goals.
- Assessed performance trends and provided actionable insights for leadership.
Bar Manager/Floor Manager
Brick & Porter
Grand Rapids
05.2018 - 05.2020
- Contributed to designing seasonal ingredient-based menus sourced locally.
- Provided leadership, insight and mentoring to newly hired employees to supply and awareness.
- Oversaw observance of safety standards related to food and beverage service.
- Managed inventory of alcohol, glassware, garnishes, ice, and bar accessories.
- Tracked liquor stock and acquisition details meticulously for financial planning.
- Supervised cash flow to ensure accuracy and consistency.
Skills
- Sales strategy
- Operational planning
- Inventory management
- Customer retention
- Staff training
- Conflict resolution
- Vendor management
- Event coordination
- Marketing strategy
- Team leadership
- Safety compliance
- Financial management
- Communication skills
- Business development
- Mixology techniques
- Customer service
- Cash handling
- Hospitality service expertise
- Quality assurance
- Multitasking capacity
- Cross-functional team leadership
- Employee scheduling
- Staff development
- Organizational skills
- Community outreach
- Time management
- Operations oversight
- Strategy
Timeline
General Manager
Dirty Plate Bistro
11.2024 - Current
Assistant Manager
Gin Gin's GR
02.2024 - 12.2025
Assistant Banquet Manager
Amway Grand Plaza
06.2023 - 02.2024
Assistant Manager
Merten's Prime
04.2022 - 06.2023
Marketing Manager
Wolfhead Distillery
02.2022 - 12.2022
Assistant Manager - Marketing
Peacelab Yoga Studio
06.2020 - 03.2021
Bar Manager/Floor Manager
Brick & Porter
05.2018 - 05.2020