Savannah Garfinkel
3019 Hatton Street, San Antonio
Summary
Accomplished Parent Partner at Family Service Neighborhood Place, skilled in connecting families with essential resources and building community support networks. Demonstrated patience and resourcefulness, leading to improved family access to healthcare and literacy. Experienced in project management as an Event Planner. Proficient in maintaining confidentiality and providing behavioral support to ensure client satisfaction and safety. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Parent Partner
Family Service Neighborhood Place
3014 Rivas Street
09.2024 - Current
- Connected families with community resources to address various challenges such as housing, food insecurity, and healthcare access.
- Developed trusting relationships with parents through consistent communication and empathy, fostering a supportive partnership.
- Facilitated group sessions for parents to share experiences, exchange ideas, and build a strong support network within the community.
- Promoted early literacy initiatives by offering guidance on age-appropriate reading materials for families.
Child Protective Services Caregiver
Child Protective Services Power of Attorney
Home
04.2024 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained a safe and clean environment for my nephews, reducing risks and ensuring optimal health outcomes.
- Ensure that medical, dental, and CPS appointments are scheduled and attended.
- Ensure that children's education, band practices, sports activities, and time with family and friends are all part of each child's development to cultivate a well-rounded individual and mindset.
Babysitter
Family And Friends
Home
01.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Recreation Assistant
City Of San Antonio Parks And Recreation
5800 Historic Old US Hwy 90, San Antonio, TX 78227
05.2025 - 08.2025
- Facilitated recreational programs and activities for diverse groups.
- Facilitated recreational programs and activities for diverse groups, promoting participant engagement.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Developed and monitored budgets for recreational activities.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Assisted in preparing recreational materials and supplies for each activity.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Monitored participation in recreational activities to provide assistance to participants.
- Kept athletic and games equipment and facilities organized and maintained.
- Assisted in planning and organizing events, ensuring smooth execution and participant satisfaction.
- Developed and maintained positive relationships with participants, encouraging feedback for program improvement.
- Monitored facility usage and equipment condition, ensuring safety compliance and operational efficiency.
- Collaborated with team members to enhance program offerings based on participant needs and interests.
- Maintained a safe and clean facility, ensuring a positive environment for all participants.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
- Collaborated with other recreation staff in developing new recreational activities.
- Created detailed reports on program attendance and participant satisfaction, providing valuable insights for future planning.
- Conducted regular safety inspections of facilities and equipment, minimizing potential hazards.
- Performed light custodial duties to provide clean and inviting facilities.
Customer Care Representative
CVS Caremark
5301 Alamo Parkway
09.2020 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Contributed to team success, consistently achieving call center performance metrics.
- Conducted follow-up calls to ensure complete resolution of customer concerns and verify satisfaction levels.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
Child Caregiver
Care.com Inc
1501 S. MoPac Expy
07.2017 - 04.2018
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Encouraged children to develop healthy social and emotional skills.
Event Planner
Enchanted Dreams Event Planner
P.O. Box 240188
03.2010 - 11.2014
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Managed administrative logistics of events planning, event booking, and event promotions.
Education
Diploma - Medical Billing And Coding Specialist Program
Southern Careers Institute
09.2020
High School Diploma -
John F. Kennedy High School
06.2016
Skills
- Patience and Tolerance
- Confidentiality and Privacy
- Resourcefulness and Creativity
- Documentation and record keeping
- Goal setting and planning
- Attention to detail
- Excellent communication
Additional Information
Marching Band Section Leader:
- Attended every practice and game
- Lead section through practice
- Know each player's musical part
Special Olympics Volunteer:
- Assisted teachers with putting the students on the bus at the school and off at the stadium
- Kept students in line or seated while waiting for their events
- Kept the waiting students calm
- Walked students tot he starting line of their events.
Certification
Medical Administrative Assistant
Electronic Health Records Specialist
Hard Skills
Microsoft Office 365
Canva Visual Suite
Ten Key
Charting Patient Information
Current Procedural Terminology (CPT)
Health Insurance portability and Accountability Act (HIPPA)
International Classification of Diseases Coding System (ICD-10)
Medical Law Ethics Medical Terminology
Anatomy
Timeline
Recreation Assistant
City Of San Antonio Parks And Recreation
05.2025 - 08.2025
Parent Partner
Family Service Neighborhood Place
09.2024 - Current
Child Protective Services Caregiver
Child Protective Services Power of Attorney
04.2024 - Current
Customer Care Representative
CVS Caremark
09.2020 - 08.2022
Babysitter
Family And Friends
01.2020 - Current
Child Caregiver
Care.com Inc
07.2017 - 04.2018
Event Planner
Enchanted Dreams Event Planner
03.2010 - 11.2014
High School Diploma -
John F. Kennedy High School
Diploma - Medical Billing And Coding Specialist Program
Southern Careers Institute