Diligent and desired worker with solid foundation in phlebotomy techniques and patient care. Successfully completed rigorous training and demonstrated proficiency in venipuncture and specimen handling. Demonstrated excellent attention to detail and communication skills in clinical settings.
Overview
7
7
years of professional experience
Work History
Cafeteria Worker
Wise County Public Schools
08.2021 - 01.2025
Cleaned and sanitized surfaces, tools, and equipment.
Restocked condiments, beverages, and utensils per expected use levels.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Prepared ingredients and recipe components ahead of time.
Received and stored incoming supplies according to procedures.
Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
Served food according to temperature, safety, and presentation guidelines.
Tracked meal purchases and accepted payments at cash register.
Provided exemplary service to students, staff, and visitors.
Managed inventory effectively, reducing waste with accurate tracking of supplies and timely reordering.
Assistant Manager/Cashier
Black Diamond Markets
12.2020 - 07.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Pillow Handler/Sewer
Rogers Foam
08.2020 - 12.2020
Assisted with loading and unloading pallets, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
Demonstrated professionalism under pressure during high-volume periods while maintaining attention to detail in package handling tasks.
Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
Cashier
Black Diamond Markets/Riggs Oil Company
01.2018 - 07.2020
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Streamlined checkout process for increased efficiency and reduced waiting times.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Education
Graduate Certificate - Phlebotomy
Mountain Empire Community College
Big Stone Gap, VA
05-2025
High School Diploma -
Union High School
Big Stone Gap, VA
05-2014
Skills
Order of draw
Venipuncture technique
Patient communication
Blood culture collection
Specimen labeling
Professionalism and ethics
Universal precautions
Proper tourniquet application
Sample handling
Needlestick safety
Blood collection equipment
Phlebotomy documentation
Patient identification
Accomplishments
I successfully completed 120 clinical hours as a phlebotomist.
Received excellent feedback from clinical instructors.
Received my Heartsaver First Aid and CPR Basic Life Support Provider.