Savannah Green
West Jordan,UT
Summary
Experienced manager and analytical problem-solver with a talent for team building, leadership, and motivation. Demonstrates excellent customer relations and relationship-building skills to foster positive connections with clients. Proficient in independent decision-making and sound judgment to drive company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance within the organization.
Overview
8
8
years of professional experience
Work History
Operator
The Aller Group/Sprinkles Cupcakes
05.2022 - Current
- Ensured quality control across departments
- Negotiated contracts with suppliers and clients
- Resolved customer concerns and complaints
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented compliance protocols for best practices and quality control
- Contributed to the development of company goals
- Motivated department members to achieve and exceed company goals
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Recruiting, onboarding, and training.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service
General Manager
Nothing Bundt Cakes
06.2017 - 03.2022
- General management of the business
- Operate and Lead a team of 12 to 25 associates per shift
- Key Holding Manager with opening and closing responsibilities
- Cash handling and nightly bank deposit
- Exemplary Customer Service with a plus one attitude
- Watching sales trends, ordering and setting all retail
- Inventory control and product order management
- Hiring/on boarding/training all new associates in all departments
- Maintaining healthy and safety standards
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Education
Silverado High School
Las Vegas, NV02-2004
Skills
- Expense Management
- Operational Streamlining
- Business Strategy Development
- Inventory Control
- Talent Acquisition
- Client Relationship Management
- Strategic Marketing Partnerships
- Effective Team Management
- Detail-Oriented Approach
- Analytical Problem-Solving
- Proficient in Managing Multiple Tasks
- Goal setting
Timeline
Operator
The Aller Group/Sprinkles Cupcakes
05.2022 - Current
General Manager
Nothing Bundt Cakes
06.2017 - 03.2022
Silverado High School
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