Savannah Gutierrez
San Bernardino
Summary
Dedicated housekeeping professional with a positive attitude and proven ability to enhance guest satisfaction at San Manuel Casino. Recognized for meticulous attention to detail and effective teamwork, consistently reducing complaints through adherence to cleaning standards. Proficient in sanitation protocols and committed to maintaining a pristine environment for all guests.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
San Manuel Casino
08.2022 - 01.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
Housekeeper
Villas at San Bernardino
02.2021 - 11.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Sierra High School
570 E 9th St, San Bernardino,CA 92410Skills
Positive Attitude
Great Team Player
Works Well With Others
Follows Directions
Timeline
Housekeeping Room Attendant
San Manuel Casino
08.2022 - 01.2024
Housekeeper
Villas at San Bernardino
02.2021 - 11.2021
Sierra High School
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