Savannah Hall
Medford
Summary
Results-oriented Assistant Operations Manager delivering exceptional customer service, guiding staff training, and implementing operational procedures. Committed to enhancing team performance and driving process improvements for organizational success.
Overview
5
5
years of professional experience
Work History
Assistant Operations Manager
Chick-fil-A
Medford
05.2021 - Current
- Assisted in training staff on customer service best practices and operational procedures.
- Addressed customer inquiries promptly and effectively resolved any complaints or disputes.
- Directed team members to provide exceptional service to guests and vendors, maintaining professional relationships of established business.
- Monitored new employees, evaluated training programs and reported progress to supervisors.
- Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
International Volunteer
The Church Of Jesus Christ Of Latter-day Saints
06.2024 - 10.2025
- Organized community service projects to enhance local engagement.
- Led Bible studies with local church leaders to strengthen their understanding of Christian theology.
- Planned and organized workday activities.
- Met and built relationships with local leaders to boost integration in community and goal achievement.
- Boosted membership of area church by encouraging new followers to join worship services.
- Educated targeted groups on important skills for everyday living, community growth and faithful membership building.
- Met individuals to deliver Bibles, spread word of Christ and lead prayers.
- Developed lesson plans in accordance with curricula and core church beliefs.
- Coordinated and organized special holiday and spiritual events to boost community interest.
Education
High School Diploma -
Logos Public Charter School
Medford, OR05-2023
Skills
- Staff training
- Customer service
- Operational procedures
- Performance evaluation
- Process improvement
- Team leadership
- Problem solving
- Effective communication
Languages
English
Full Professional
Portuguese
Professional
Timeline
International Volunteer
The Church Of Jesus Christ Of Latter-day Saints
06.2024 - 10.2025
Assistant Operations Manager
Chick-fil-A
05.2021 - Current
High School Diploma -
Logos Public Charter School