Savannah Harrah
Houston,TX
Summary
Detail-oriented and empathetic administrative assistant with a strong background in counseling and support services. Efficiently manages administrative tasks while fostering positive relationships with clients and colleagues. Skilled in maintaining organized records, coordinating schedules, and providing exceptional customer service. Utilizes active listening and problem-solving skills to effectively address client needs, ensuring a welcoming and productive office environment. Committed to enhancing team collaboration and supporting organizational goals through proactive communication and effective multitasking. Offers keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Demonstrates a self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Professional Counselor Associate
Bellaire Family Counseling
08.2024 - Current
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Guided clients in developing skills and strategies for dealing with problems.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Provided education on mental health topics and resources to clients.
- Ensured strict adherence to client confidentiality and HIPAA regulations, maintaining high ethical standards in all client interactions and documentation to protect sensitive information.
- Regularly participated in clinical supervision sessions to enhance professional skills and ensure quality of care for clients.
Executive Administrative Assistant
Bellaire Family Counseling
08.2024 - Current
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled confidential and sensitive information with discretion and tact.
In-Home Nanny
The Albahra Family
01.2024 - 06.2024
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
- Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
Master's Level Intern
Lifeologie Counseling
01.2023 - 12.2023
- Provided guidance on coping strategies, helping clients build resilience and overcome challenges.
- Collaborated with multidisciplinary teams to provide comprehensive care for clients with various mental health needs.
- Developed treatment plans for clients, resulting in improved mental health and wellbeing.
- Supported clients in crisis situations, providing immediate intervention and connecting them with appropriate resources.
- Streamlined documentation processes, ensuring accurate and timely record-keeping for all clients.
- Regularly participated in clinical supervision sessions to enhance professional skills and ensure quality of care for clients.
- Developed rapport with diverse populations, adapting communication styles to meet individual needs and preferences.
- Enhanced client outcomes by implementing evidence-based counseling techniques and interventions.
- Successfully built trust with clients through active listening, empathy, and validation during individual counseling sessions.
- Enhanced children's emotional well-being by implementing individualized play therapy techniques.
Assistant Store Manager
La La Land Kind Cafe
09.2021 - 10.2022
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Certified Cognitive Intervention Therapist
LearningRX
05.2020 - 05.2021
- Completed specialized training on LearningRx procedures designed to improve cognitive abilities
- Trained students, one on one, to improve areas of cognition and learning including: comprehension, visualization, auditory processing, attention, long term memory, and logic and reasoning
- Aided students in coping with and overcoming problems caused by specific disorders such as oppositional defiant disorder, attention-deficit/hyperactivity disorder, and dyslexia
Research Assistant
Southern Methodist University
01.2020 - 05.2021
- Assisted in research support of data processing operations for large survey research projects.
- Collected data from participants involved in research projects from interviewing. Planned, modified and executed research techniques, procedures and tests.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Education
Master of Science - Clinical Mental Health Counseling
University of North Texas At Dallas
Dallas12.2023
Bachelor of Arts - Psychology
Southern Methodist University
Dallas, TX05.2021
Bachelor of Arts - Markets And Culture
Southern Methodist University
Dallas05.2021
Skills
- Individual and Group Counseling
- Work Organization and Prioritization
- Superior Communication Skills
- Case Management and Documentation
- Office Administration
- Complex Problem-Solving
- Conflict Resolution
- Crisis Evaluation and Intervention
- Task Prioritization
- Detail Oriented
- Customer Relations
Certification
- HIPPA Awareness for Mental Health Training (1.5 Hours) - 2021
- Psychological First Aid (6 Hours) - 2021
- Trauma-Focused Cognitive Behavioral Therapy for Children Training (11 Hours) - 2022
- Cognitive Behavioral Intervention for Trauma in Schools (5 Hours) - 2023
- Introduction to AutPlay Therapy (4 Hours) - 2023
Affiliations
- American Counseling Association (ACA)
- Association for Creativity in Counseling (ACC)
- Association for Child & Adolescent Counseling (ACAC)
- Association for Play Therapy (APT)
Timeline
Licensed Professional Counselor Associate
Bellaire Family Counseling
08.2024 - Current
Executive Administrative Assistant
Bellaire Family Counseling
08.2024 - Current
In-Home Nanny
The Albahra Family
01.2024 - 06.2024
Master's Level Intern
Lifeologie Counseling
01.2023 - 12.2023
Assistant Store Manager
La La Land Kind Cafe
09.2021 - 10.2022
Certified Cognitive Intervention Therapist
LearningRX
05.2020 - 05.2021
Research Assistant
Southern Methodist University
01.2020 - 05.2021
Master of Science - Clinical Mental Health Counseling
University of North Texas At Dallas
Bachelor of Arts - Psychology
Southern Methodist University
Bachelor of Arts - Markets And Culture
Southern Methodist University
- HIPPA Awareness for Mental Health Training (1.5 Hours) - 2021
- Psychological First Aid (6 Hours) - 2021
- Trauma-Focused Cognitive Behavioral Therapy for Children Training (11 Hours) - 2022
- Cognitive Behavioral Intervention for Trauma in Schools (5 Hours) - 2023
- Introduction to AutPlay Therapy (4 Hours) - 2023
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