Summary
Overview
Work History
Education
Skills
Timeline
Manager

Savannah Helms

Salem,OR

Summary

Dynamic manager with a proven track record at Hawaiian Time, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff training and conflict resolution, fostering a positive work environment. Skilled in budget management and safety standards, driving profitability while ensuring high-quality service delivery.

Developed skills in fast-paced food service environment, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.

Overview

4
4
years of professional experience

Work History

Manager

Hawaiian Time
07.2023 - 03.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.

Cashier

Roth's Fresh Markets
11.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.

Food Service Worker

Hawaiian Time
07.2021 - 03.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.

Education

GED -

West Salem High School
1776 Titan Dr NW

Skills

  • Customer service
  • Time management
  • Quick learner
  • Strong work ethic
  • Positive attitude and energy
  • Flexible schedule
  • Heavy lifting capacity
  • Cooking
  • Food handling
  • Strong attention to safe food handling procedures
  • Cooking techniques
  • Knife skills
  • Grilling

Timeline

Manager

Hawaiian Time
07.2023 - 03.2025

Cashier

Roth's Fresh Markets
11.2022 - 01.2023

Food Service Worker

Hawaiian Time
07.2021 - 03.2022

GED -

West Salem High School

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Savannah Helms