Savannah Hewitt
Cullman,AL
Summary
Licensed nurse adept in delivering compassionate care and strong clinical judgement. Who demonstrates exceptional ability in building rapport with patients and resolving complex issues, and show casing critical thinking.
Overview
8
8
years of professional experience
Work History
Registered Nurse, Emergency Department
Cullman Regional Medical Center
07.2023 - Current
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated family members and caregivers on patient care instructions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
Insurance Agent
AFLAC
04.2018 - 11.2018
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to and managed customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Call Center Representative
Durante Home Exteriors
11.2016 - 12.2017
- Managed high call volumes approximately 75, while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Nursing -
Wallace State Community College-Hanceville
Hanceville, AL05.2023
Skills
- EKG Interpretation
- Patient Assessments
- Medication Administration
- Advanced Cardiovascular Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Critical Thinking
- Compassionate Care
- Strong Clinical Judgment
References
Lexi Farley (Current coworker): (256)590-5392
Strat Reynolds (Previous coworker): (256)640-5334
Amy Hill (Friend): (256)727-0976
Timeline
Registered Nurse, Emergency Department
Cullman Regional Medical Center
07.2023 - Current
Insurance Agent
AFLAC
04.2018 - 11.2018
Call Center Representative
Durante Home Exteriors
11.2016 - 12.2017
Nursing -
Wallace State Community College-Hanceville
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