Savannah Hill

The Wet Whistle Coffee Shop

Archdale, NC

02.2022 - Current

Memorized recipes for specialty coffee beverages and seasonal offerings.
Input orders into point of sale system and handled customer payments.
Described menu items to customers and suggested products based on stated preferences.
Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Restocked product displays based on demand and projected sales.
Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Created signs and displays to advertise store products or events.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Maintained calm demeanor during high-volume periods and special events.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Provided excellent customer service by responding to inquiries quickly and professionally.