Savannah Holiday
Chino Hills,CA
Summary
Dynamic and results-driven professional with extensive experience at multiple establishments, excelling in POS operation and exceptional customer service. Proven ability to enhance guest experiences through effective communication and menu knowledge, consistently receiving positive feedback. Adept at thriving in high-volume environments while maintaining a focus on quality and efficiency.
Overview
5
5
years of professional experience
Work History
Lead Waitress
Montana's Country Bar
02.2025 - 12.2025
- Processed beverage orders efficiently using POS system.
- Greeted guests and took beverage orders, focusing on quick and accurate service.
- Served drinks promptly, according to established standards and presentation guidelines.
- Listened attentively to customer feedback or concerns and relayed them to management when appropriate.
- Monitored opening and closing duties including restocking shelves, cleaning surfaces, and handling all final sales reports between servers and bartenders.
- Ran social media accounts and handled sponsorships/collaborations with other companies.
Server
Boston's Restaurant & Sports Bar
03.2024 - 07.2025
- Entered orders into computer system to coordinate with kitchen staff.
- Listened to guest needs and responded promptly for personalized service.
- Processed credit card transactions, gift cards, and cash payments.
- Communicated professionally with customers, colleagues, and supervisors.
- Supported bussers with table-cleaning during high-volume shifts.
Server
Septembers Taproom & Eatery
09.2021 - 03.2025
- Worked as hostess, expo, and server throughout duration of employment.
- Reliable trainer with all new FOH staff.
- Built long lasting connections with customers, very efficient timing while also building clientele.
- Food and drink menu memorization.
- Skilled to help customers with recommendations based off of their preferences.
Server
Chophouse 363
06.2021 - 10.2021
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Informed customers of daily specials and signature menu items.
Hostess
Islands Fine Burgers & Drinks
02.2021 - 08.2021
- Informed patrons of specialties and features.
- Served as point-of-contact for resolving guest complaints or special requests.
- Monitored dining area to assess server capacity and estimate wait times.
- Assisted all staff with cleaning and restocking duties.
- Accurate and efficient wait times in order to provide the best experience for each customer.
Education
Communications
Santiago Canyon College
Orange, CAHigh School Diploma - undefined
Chino Hills High School
Chino Hills, CA05.2021
Skills
Exceptional customer service
LANGUAGE
English
Native
Timeline
Lead Waitress
Montana's Country Bar
02.2025 - 12.2025
Server
Boston's Restaurant & Sports Bar
03.2024 - 07.2025
Server
Septembers Taproom & Eatery
09.2021 - 03.2025
Server
Chophouse 363
06.2021 - 10.2021
Hostess
Islands Fine Burgers & Drinks
02.2021 - 08.2021
High School Diploma - undefined
Chino Hills High School
Communications
Santiago Canyon College