SAVANNAH HOLLAND
Grove City,OH
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Proficient in operating systems including Windows 10/11 and macOS. Experienced with productivity tools such as Microsoft Office Suite and Google Workspace, and skilled in communication platforms including Zoom and Microsoft Teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Assistant
Tricom Wireless
Remote
04.2021 - 01.2025
- Acted as a liaison between the executives and external personnel to facilitate the communication flow.
- Conducted research on various topics as requested by executives or senior management personnel.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Monitored incoming emails and responded accordingly in a timely manner.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Night Auditor
Hawthorne Suites
Hilliard, OH
06.2023 - 10.2023
- Completed end-of-day reconciliations of cash drawers and credit card transactions.
- Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Answered telephone calls from customers related to billing inquiries or complaints.
- Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
Receptionist
OU Office of Community Standards
Athens, OH
08.2019 - 03.2020
- Used interpersonal skills to greet incoming students while checking them into appointments.
- Applied problem-solving skills to help students and staff schedule meetings, organize Excel planning sheets, construct staff schedules, and resolve any community standard matters that ensued.
- Utilized written and verbal communication skills to send letters and emails to staff and students regarding appointments.
- Maintained confidentiality while helping students and parents get answers to questions in person and through phone calls.
Cashier / Server
Chick-fil-a
Grove City, OH
06.2017 - 08.2018
- Worked in unison with team members to create a helpful, proactive environment while serving customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
Education
Bachelor of Arts - Speech and Hearing Sciences
The Ohio State University
Columbus, OH08.2023
Skills
- Team player attitude
- Strong organizational skills
- Office management
- Articulate and well-spoken
- Excel spreadsheets
- File organization
- Meticulous attention to detail
- Schedule & calendar planning
- Transaction auditing
- Customer service
- Discretion and confidentiality
Certification
Licensed Insurance Agent, State of Ohio, [1584243]
- Type: Life, Health
- Date of Issue: May, 2024
- Expiration Date: June, 2026
References
References available upon request.
Timeline
Night Auditor
Hawthorne Suites
06.2023 - 10.2023
Executive Assistant
Tricom Wireless
04.2021 - 01.2025
Receptionist
OU Office of Community Standards
08.2019 - 03.2020
Cashier / Server
Chick-fil-a
06.2017 - 08.2018
Bachelor of Arts - Speech and Hearing Sciences
The Ohio State University
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